Business Operations TS2 Platform Specialist

Business Unit: Unsecured Lending

Salary range: £49,600 - £62,000 per annum DOE + red-hot benefits

Location: UK Hybrid with attendance as requested at VM hub’s (such as Chester / Newcastle / London)

Contract type: Permanent

Our Team

Join our fast-paced business where we embrace change and strive for improvement. We have made significant progress in transforming into a digital bank, launching new digital propositions for customers and embedding our colleague proposition, "A Life More Virgin." As we accelerate our digital agenda, it's an exciting time to join us.

Our Credit Card team is disrupting the market, smashing targets, winning awards, and building a successful credit card business. We have big growth plans and need a talented team to make it happen.

We're looking for a TS2 Specialist to join our Business Operations team. This rewarding role involves turning business strategies into system or process solutions. If you have experience in solving business problems with systems and processes, we'd love to hear from you.

Be part of a team that's creating something special in UK banking.

What you’ll be doing

• Manage technical changes in Credit Card systems (TS2, RPA applications, Mobile App, Statements, Customer Communications).
• Configure TS2 and interfacing systems to align with business strategy and Unsecured Lending risk appetite.
• Define, test, and implement configurations for Unsecured Lending projects.
• Provide subject matter expertise to influence key business decisions on customer journey and commercial initiatives.
• Ensure system changes comply with regulatory and policy requirements.
• Deliver strategic initiatives and train junior team members through procedure documents and coaching.
• Follow development best practices, document requirements, and ensure test-driven development with insightful and auditable outputs.

We need you to have

• Expertise in credit card systems (configuration & integration) TS2, RPA applications, mobile apps, and interfacing systems.
• TS2 experience is essential
• Proficient in designing and developing automation workflows
• A basic knowledge of SQL and VBA.
• Experience of managing complex projects and testing / validating system changes.
• Experience of identifying and resolving automation issues.
• Expertise in translating strategies into deliverables and influencing key decisions.
• Knowledge of test-driven development and documentation.
• Proficient in using Microsoft Office tools and applications (i.e. Excel, PPT)

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
• Up to five extra paid well-being days per year.
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.