Business Development Manager

Position based: Hybrid

Salary Band: Up to £35,000 per annum plus bonus scheme for exceeding targets

Hours: Full Time

Holidays: 25 + all bank holidays, Birthday off, Christmas Shopping day

Benefits: Westfield Health Scheme

What Makes Us Special

At Total Training Provision, we are more than just a specialist training provider—we are innovators, influencers, and inspirers in the world of education and apprenticeships. Our mission is to empower individuals and businesses across the UK through high-quality training, unlocking potential and creating opportunities for success.

Joining our team means becoming part of a forward-thinking organisation that values its people as much as its learners. We promote a culture of collaboration, professional growth, and real impact, where your skills and passion will shape the future of education and training. Don’t just take our word for it, however, visit our website to hear what our learners and partners say about us.

Purpose

Accountability for the delivery of a cohesive and comprehensive referral strategy to generate starts for Apprenticeships. Establish and create referral pathways from employers and key stakeholder organisations. Working with such partners to promote the full range of TTP Apprenticeship services. Ensure a coordinated approach with operational delivery and provide management information on the impact of start generation approaches.

Key Role Responsibilities

• Manage and build referral strategies to ensure success of Apprenticeship programmes to ensure volumes of starts to meet KPI’s.
• Work with Employers to create opportunities for progression and employment.
• Carry out Organisational Needs Analysis with employers to establish most appropriate programmes and need.
• Work with the Curriculum teams and operational delivery teams to ensure the opportunities are then maximised with learners for better outcomes.
• Responsible for stakeholder engagement and associated influence which supports contract performance and business development.
• Developing and managing specialist partner or supplier services to support learners achievement and progression.
• Ensure that starts to the any programme are contractually compliant and eligible, working closely with the Administration team.
• Work with marketing teams to ensure promotion of the programmes in line with referrals and expectations. Support social media campaigns, networking and employer relationship development.
• Support with learner and stakeholder feedback; contributing to TTP’s cycle of quality improvement.
• Maintain learner records accurately, both hard copy and electronically, and ensure all evidence is readily available and accessible for audit and quality purposes.
• Undertake any other tasks and responsibilities appropriate to the level of this post.
• Comply with all TTP policies and procedures.
• TTP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share and promote this commitment.
  
  

Essential Criteria

• English and maths to at least Functional Skills level 2 or equivalent.
• A detailed knowledge and understanding of Apprenticeship Programmes.
• An understanding of ESFA Funding Rules.
• Ability to present to multiple audiences.
• Deliver high levels of customer service that leads to employer and learner engagement.
• Strong communication skills with the ability to effectively liaise with a range of stakeholder relationships, both internally and externally.
• Ability to profile and forecast activity of referrals and to meet and exceed targets.
• Proven track record of working with people with complex barriers to engagement and progression.
• It is essential that you have a commitment to behave in a way that meets our company values and that places the leaner and their wellbeing at the heart of what you do.
• We offer a full induction and training package to our new staff, so you very quickly feel part of the team.
• As an essential car user, you must hold a full UK driving licence, be a confident and able driver, have access to your own vehicle and have the right to live and work in the UK (only if appropriate to the role).
• Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. If applicable, the successful applicant will be required to undertake an enhanced DBS check, provide satisfactory references and prove their eligibility to work in the UK.