Business Adoption Manager

Business Adoption Manager
One Strawberry Lane
This is a hybrid role where you’ll work from our Newcastle or Durham office 2 days a week and the rest from home
Salary: £45,000 to £50,000 per annum (depending on experience), with great benefits including Health Cash Plan



Home, a place where you belong



This is your chance to make a big impact, leading business adoption of strategic change initiatives that support the delivery of our organisational priorities at Home Group. As Business Adoption Manager in our Repairs and Maintenance team, the programme of change is dynamic, and you'll use your expertise to ensure smooth transition to new process and systems to drive operational improvements. You will lead a small team who will support you in ensuring training and documentation is developed to drive consistency and best practice, enabling you to ensure adherence to procedure and ways of working is embedded. There will be travel required to our regional offices to be effective in this role.

It's all about building strong relationships, managing expectations, full stakeholder engagement and playing a key role in supporting embedding of change that benefits our customers. Amazing we know!

Typical day as Project Manager
- Leading business adoption of change where you’ll enhance the future of our Repairs and Maintenance services.

- Develop and manage an adoption plan and its delivery through the team to ensure all maintenance colleagues understand their roles and responsibilities and are carrying out those tasks in line with process.

- Escalation of adherence issues to management

- Manage a suite of documents and training that reflect current best practice and legislation that provides clear guidance to colleagues

- Work with stakeholders to implement and ensure delivery of training programmes.

- People management of the team to ensure they are skilled in their role and carry it out effectively





Imagine going home each day knowing that you had a hand in improving our customers lives for the better! You can do that here, working for one of the top ten Great Place to Work in the UK!

You have
- Experience of tailoring, developing and presenting “ways of working” for successful business adoption of new or updated processes and technology

- Experience of working in the social housing sector or a maintenance environment would be great

- Exceptional communication, negotiation, and persuasion skills to achieve win-win outcomes. You’ll be a great influencer and able to think outside of the box on how things can be done more efficiently.

- Able to build and maintain important stakeholder relationships, quickly gaining the confidence of colleagues and senior leaders. Adapting communication styles to ensure engagement is effective

- Experienced people manager who is skilled at bringing teams together across different business areas to create a one-team culture to achieve your outcomes.


Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review



Our team
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details
- Flexible working hours, 37.5 hours per week, Monday to Friday. If you need to nip out to walk the dog or do the school run, we’re ok with that too!

- This is a hybrid role, and you’ll spend a couple of days a week at our office at Newcastle or Durham, and the rest working at home.

- There may be some occasional travel




A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?
- 34 days leave (including bank holidays and a “me day” to use for whatever you fancy), the option to buy 5 more, and paid time off for volunteering too!

- Generous pension scheme with life insurance of 3x salary

- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.

- Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

- Explore our benefits in detail on our website.


Find out more
Click APPLY NOW to see our Business Adoption Manager Job Description, find out about us and for help to apply. S ometimes we close a job early, so don’t delay or you might miss out.
Finally, let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [email protected]