BTL & Commercial Administrator/Processor

Aria Finance is looking for a motivated and detail-oriented individual to join our team. You will be responsible for supporting the BTL & Commercial department and advisors, covering all key mortgage processing, underwriting, and administration tasks to help achieve our required business levels and successful completions.

Key Accountabilities

• Ensure SLA’s are maintained and exceeded.
• Assisting team members to manage their caseloads in busy times and in times of absence.
• Maintain full records on systems, including clear and concise notes.
• General mortgage processing and administration duties including:
• OMS data entry and taking registering new business enquiries
• Credit reporting and land registry searches
• Compiling and producing indicative terms to send to clients and brokers
• DIP/AIP submissions to lenders
• Customer fact finding for application forms
• Registering and marking on daily post
• Instructing valuations and chasing inspection dates and reports
• Chasing solicitors and lenders for daily/weekly updates
• Adherence to procedure manuals and policies.
• Adhere to SLA’s in order to provide the best service to the customer.
• Harness the power of technology to streamline processes.
• Assist the team in order to achieve the highest service standards, deliver solutions to customers and help the business achieve its goals and objectives.
  

Skills & Competencies

• Self sufficient.
• Good communication skills essential for dealing with brokers, borrowers and lenders.
• Excellent telephone manner.
• Proactive.
• Organised.
• Problem solver.
• Approachable.
  
  

Knowledge & Qualifications

• CeMap qualified preferential but not compulsory.
• Experience of Residential BTL / Commercial broking & packaging desirable.
  
  

Personal Attributes

• Proactive and able to identify and highlight areas of improvement.
• Good communication skills.
• Flexible.
• Team Player.
• Approachable and self- motivated.
  
  

At Enra we believe that working together collaboratively is the best way to serve our customers and develop our colleagues. We are very focused on developing and maintaining our culture and remaining dedicated to the CREDIT values on which Enra was built: Customers, Results, Energy, Development, Invention and Teamwork. We live and breathe these values every day and want to ensure they underpin our future success. So, if you want to build a career in specialist finance, with an employer focused on providing brilliant customer service, lending responsibly, and creating a great office environment to develop its people, then look no further than Enra.