Brand Designer

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

PolyAI is creating the world’s most advanced AI agents, changing the way consumers communicate with organizations to make everyday customer service conversations instant, effortless and intuitive.

We’re looking for a second brand designer to join the marketing team, helping us to position PolyAI as the market leader in conversational AI.

Working closely with our Senior Brand Designer, you’ll create assets across a range of channels including web, print and video. Your work will be varied but will likely include designing digital ads and social graphics, creating ebooks and print collateral for events, improving our sales deck, creating graphic elements for our website, making custom videos for clients and designing company swag.

We’re looking for someone who’s happy working in a fast-paced startup environment, can appreciate the balance between speed and quality and is passionate about elevating the brand. This is an opportunity for someone looking to work across multiple design functions where everyday can throw up new possibilities. You don’t need to be a master of every tool, but a hunger to learn, adapt, and grow is key to succeeding in our team

What You’ll Do

• Design sales and marketing collateral (e.g. sales decks, ebooks, web graphics) for both print and digital.
• Collaborate with our marketing and internal teams to deliver the best design solutions for our projects.
• Explore new creative ideas and be an advocate for consistency and craft as we grow the PolyAI brand.
  
  

Requirements

• 2+ years graphic design experience, in-house or agency with a portfolio demonstrating high-quality work.
• Experience in designing for both web and print - knowledge of print preparation would be a plus.
• Proficiency in Adobe Creative Suite (InDesign, Illustrator and Photoshop)
• Experience in presentation design.
• Experience in Figma.
• Strong communication and organisational skills.
• Great attention to detail, good spelling and grammar.
  
  

Nice To Haves

• Video/animation skills - experience in After Effects and Premiere Pro
• Experience in B2B SaaS
• Knowledge of web design principles and tools (e.g., WordPress, HTML/CSS knowledge is a plus)
  
  

Benefits

Participation in the company’s employee share options plan

25 days holiday, plus bank holidays

Flexible working from home policy

Work from outside of the UK for up to 6 months each year

Enhanced parental leave

Bike2Work scheme

Annual learning and development allowance

One-off WFH allowance when you join

Company-funded fertility and family-forming programmes

Menopause care programme with Maven

Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs

At PolyAI, we take great pride in our values—they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.

Our Core Values Are

• Only the best: We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
• Ownership: We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.
• Relentlessly improve: We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
• Bias for action: Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
• Disagree and commit: We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
• Build for people: We are hyper-focused on delivering the best automated experiences possible so that we can empower people to get exactly what they need, when they need it.
  
  

PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.

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