Bike Workshop Technician
Decathlon UK
Date: 11 hours ago
City: Oxford
Contract type: Full time

International. Sports enthusiasts. Collaborative team members. Stronger together through our driving force to move people through the wonders of sports.
At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialise in creating sports products and distributing them through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited cheerleaders of sports and healthier living in the nation! As a Multisport Workshop Technician, you are one of the key reasons our customers come back to Decathlon. Your role is to provide a high level of diagnosis and timely repairs or services across a mix of sports products (circa 85% bikes) to meet the expectations of our customers. You’ll be helping customers extend the life of their sports products by keeping them performing like new for longer.
No day will be the same, as you diagnose, quote and repair products and provide the best experience for our customers. Our Workshops are the hub of sustainability in our stores - you will play an integral part in our collective mission of reducing our negative impact on the planet. As well as customer products you could be recycling and repairing defective sports products in the store before giving them a second life.
In a Nutshell, Your Responsibilities Will Include
As a Workshop Technician, you will be required to work usual retail hours including some evenings and weekends.
The Profile We’re Looking For
At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialise in creating sports products and distributing them through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited cheerleaders of sports and healthier living in the nation! As a Multisport Workshop Technician, you are one of the key reasons our customers come back to Decathlon. Your role is to provide a high level of diagnosis and timely repairs or services across a mix of sports products (circa 85% bikes) to meet the expectations of our customers. You’ll be helping customers extend the life of their sports products by keeping them performing like new for longer.
No day will be the same, as you diagnose, quote and repair products and provide the best experience for our customers. Our Workshops are the hub of sustainability in our stores - you will play an integral part in our collective mission of reducing our negative impact on the planet. As well as customer products you could be recycling and repairing defective sports products in the store before giving them a second life.
In a Nutshell, Your Responsibilities Will Include
- Diagnosis of technical faults in customer products - and agreeing on the best solution with customers
- Servicing and repair of customer products within your Decathlon Store
- Ensuring that your customers have the best customer service experience
- Stock management, ordering and control
- Business performance analysis
- Creatively developing and growing the workshop operation and customer base
- Delivery of workshop KPI’s
As a Workshop Technician, you will be required to work usual retail hours including some evenings and weekends.
The Profile We’re Looking For
- A sports fanatic at heart
- Bonus points for being Cytech certified, having previous workshop experience or having a knack for fixing bikes
- A master of creative solutions, spotting details others miss
- Smooth talker with top-notch people skills
- Customer service champ who loves going above and beyond
- Eager beaver for personal growth and helping others learn
- Tech-savvy enough to navigate the digital world
- Understanding of commerciality and how to grow and develop a business
- A passion for sustainability
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Bartender
Six by Nico,
Oxford
1 week ago
BartenderSix by Nico - Oxford Westgate Shopping Centre, Roof Terrace, Turn Again Ln, Oxford, Oxfordshire, OX1 1TRApply for this jobShareSix by Nico Oxford Six by Nico is a vibrant and unique restaurant group focusing around a themed six course tasting menu, currently thriving throughout the UK and Ireland.As a company, we believe that we are responsible for providing a platform...

HR and Recruitment Advisor
Hellios Information,
Oxford
1 week ago
Recruitment and HR Advisor Job TitleHR and Recruitment AdvisorLocation:Kemp House, Chawley Business Park, Cumnor Hill, OX2 9PHSummaryReporting to:Group HR ManagerTo provide a responsive and high quality HR service across our international business, including recruitment of talented peopleKey Responsibilities Develop strong, professional relationships with all stakeholders across our business Provide day to day HR operational support in an accurate and timely...

Visual Merchandiser / Stylist Fixed term 16 hr flex
Levi Strauss & Co.,
Oxford
4 weeks ago
Job DescriptionAre You: Confident and driven?Passionate and a team player?Self-Motivated with a natural approach to sales?At Levi’s we believe in originality, making an impact and standing up for what is important. We’d love for you to join our team…As an in-store Sales Stylist we want you to bring our values to life through delivering exceptional customer service. We’d like you...
