Banking Operations Manager

A global leader in mobile-first payment solutions is looking for a highly skilled Banking Operations Manager to join its UK team. This company partners with leading global brands and facilitates payments across 65 countries, reaching billions of users through its extensive network. The ideal candidate will play a critical role in managing and optimizing the company’s global banking operations, ensuring seamless processes and systems are in place.

Key Responsibilities:

• Collaborate with the Head of Banking to establish a Global Banking Operations team, focusing on systems, procedures, controls, and governance.
• Work closely with teams across Legal, Compliance, Commercial, Product, and Finance to implement banking processes and support new product launches.
• Develop and maintain strong relationships with existing banking partners.
• Assist in structuring Banking and FX infrastructure for new markets and evaluate banking initiatives.
• Support global banking projects, optimizing bank account structures, and developing long-term banking strategies.
• Serve as the primary escalation point for operational issues within the company’s banking network.
• Develop and enforce banking policies, procedures, and reporting frameworks.
• Oversee the onboarding of new FX and Banking partners, including KYC/AML processes, account openings, and system setups.
• Coordinate with Legal to negotiate ISDA agreements and manage annual KYC renewals with global banking partners.
• Manage the Authorized Signatory Book, safeguarding accounts, and FX trading mandates across various jurisdictions.
• Drive operational and strategic initiatives within the team to enhance overall efficiency.
• Maintain comprehensive banking and FX data within Treasury systems and ensure effective communication with all stakeholders.
• Assist with regulatory and audit requests as needed.
  
  

Requirements

Key Skills & Competencies:

• Proficiency in MS Office (Excel, PowerPoint) and Treasury Management Systems such as Kyriba.
• Excellent communication and presentation abilities, with the capacity to convey complex information clearly to both internal and external stakeholders.
• Strong attention to detail and the ability to manage multiple tasks and priorities in a fast-paced environment.
• Analytical mindset, able to identify issues and propose effective solutions. A proactive approach to improving processes and addressing challenges.
  
  

Qualifications and Experience:

• Bachelor’s degree in a relevant field.
• 5+ years of experience in financial institutions or fintech, with a deep understanding of banking operations, KYC processes, financial crime, and risk frameworks.
• Proven experience in managing partnerships with global/regional banks and FX providers.
• Hands-on experience in process improvements, change management, and automation within banking or fintech environments.
• Experience working with multiple legal entities and counterparties across various markets.
• Previous management experience is a plus.
• Personal Attributes:
• Strong relationship-building skills, with the ability to collaborate effectively to achieve organizational goals.
• Proven ability to lead and drive change.
• Commitment to excellence and high standards of work.
  
  

Working Conditions:

• Work Environment: Hybrid working model.
• Hours: Full-time, standard business hours.
  
  

This role offers an excellent opportunity for a motivated and experienced professional to make a significant impact on global banking operations within a dynamic and innovative company.