Band 3 Community Support Worker - DICE

Job Summary

Due to newly acquired funding, we are looking to expand our provision of enhanced support for children and young people with autism and / or learning disabilities who are at risk of psychiatric admission.

The post holder will be a member of the DICE (Disability Intensive Care Enhanced) team, who work to prevent avoidable psychiatric admissions for children and young people with learning disabilities and / or autism.

The DICE team provides intensive support for children and young people with learning disabilities and/or autism during times of crisis and recovery when discharged back to the care of community services.

Our aim is to prevent avoidable hospital admissions, stabilise crises, and support recovery in the community.

The team provides short term intensive intervention, working collaboratively with individuals, families, carers, and local services, to stabilise and enable people to live safely and meaningfully in the community.

Clinical support workers play a vital role in this work, ensuring that care plans are enacted and providing direct input for the children, young people and their families.

We are looking for enthusiastic and caring Clinical Support Workers (Band 3) to join our team. You will work directly with people and families in crisis, providing practical, therapeutic, and emotional support under the supervision of registered clinicians.

Main duties of the job

• Provide one-to-one and group support for people with learning disabilities and/or autism.
• Assist with the implementation of care plans, Positive Behavioural Support, and crisis management strategies.
• Support families and carers during periods of stress or crisis.
• Contribute to maintaining safety, dignity, and wellbeing in all aspects of care
  
  

About Us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

10 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

436-7480470

Job locations

Community, Home base Finch Road

Birmingham

B19 1HS

Job Description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Job Description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person Specification

Essential

Training and Qualifications

• NVQ/QCF Level 2 in Health & Social Care (or equivalent experience).
  
  

Desirable

• Training in PBS or autism awareness
• Training in mental health and learning disability related topics
• Training in physical health monitoring
• De-escalation training
  
  

Experience

Essential

• Experience of working in health, social care, or community support.
• Experience of working with children and young people with a learning disability and/or Autism. including behaviours that challenge.
• Experience in working within defined care plans, risk assessment and crisis plans
  
  

Desirable

• Experience of working in crisis or intensive support services.
• Experience of contributing to the assessment of children and young people with LD / ASD and mental health needs
• Experience in working collaboratively with other agencies, for example social care and education across community settings
  
  

Skills and Knowledge

Essential

• Understanding of person-centred care.
• Knowledge of the differences between learning disabilities, autism, and mental health.
• Able to communicate clearly with young people and their families and carers; and within a multidisciplinary team.
• Ability to remain calm and supportive in crisis situations. Compassionate, patient, and respectful.
• Committed to dignity, inclusion, and rights.
• Eager to learn and develop skills.
• Able to use IT and clinical systems
• Able to write clear and concise clinical notes and complete other documentation
• Able to follow policies and procedures
  
  

Desirable

• Skills in sensory support, activity planning, or de-escalation techniques.
• Knowledge of relevant learning disability, autism and mental health legislation
• Knowledge and understanding of presentations of mental health needs in children and young people with learning disability and autism
  
  

Personal Qualities

Essential

• Able to work as a member of a team
• Sensitive to the needs of peers, colleagues and others
• Good organisational and time management abilities
• Willingness and ability to work flexibly
• Ability to maintain emotional resilience and composure when dealing with emotional circumstances and sensitive information
• Awareness of personal strengths and limitations, and able to seek help and support as appropriate.
• Able to meet the travel requirements of the role
• Able to concentrate for periods of time, where there may be usual office distractions
  
  

Person Specification

Essential

• Able to work as a member of a team
• Sensitive to the needs of peers, colleagues and others
• Good organisational and time management abilities
• Willingness and ability to work flexibly
• Ability to maintain emotional resilience and composure when dealing with emotional circumstances and sensitive information
• Awareness of personal strengths and limitations, and able to seek help and support as appropriate.
• Able to meet the travel requirements of the role
• Able to concentrate for periods of time, where there may be usual office distractions
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Community, Home base Finch Road

Birmingham

B19 1HS

Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Community, Home base Finch Road

Birmingham

B19 1HS

Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)