B2B Services Architect

Summary

Location

Birmingham, Leeds, London, Manchester, Reading

Job Family

Digital & Technology

Job Type

Full Time

Posted Date

13-Oct-2025

Ref #

69722

We have a great opportunity for a B2B Services Architect to join our B2B Services Architecture team.

The team creates great network architectures for B2B products and services that are aligned to business and technical requirements.

Your role is to develop, document and act as design authority on the network solutions for B2B connectivity services including:

• Business Broadband delivered over HFC/DOCSIS, XGS-PON and via offnet services xDSL and FTTP
• Other connectivity products based on an Ethernet delivery to the customer
• Value added services to connectivity products including mobile backup, static IP & Anti-DDoS
  
  
  

The role provides technical leadership and direction into the organisation via:

• Strategy papers & architectural steers
• Design documents
• Business cases
  
  
  

to align with operating challenges, regulatory & compliance need, cost pressures, product development and growth aspirations.

Key responsibilities

• For the B2B products you support, maintain an information library accessible to technical and non-technical audiences
• Help the demand owner and business analyst to develop the product vision and technically valid high-level requirements based on technical and budget constraints
• Understand customers or consumers of your work, what they need to know from you and how they will use the information
• Create network architectures and high-level designs in response to the demand owners’ need
• Working with platform and system specialists to form an E2E product solution from customer premises through access, edge and core networks, centralised services platforms and key OSS / BSS.
• Defining and documenting solutions that enable delivery of the solution by downstream teams including Engineering, IT, Operations and Information Security. Continue to consult with these teams throughout the product development process, to address and revisit any issues with the architectural solution found during development or testing.
  
  
  

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

• Role relevant qualifications, such as CCIE-SP, Nokia SRA, MEF-CECP, AWS Certified Solution Architect or equivalent level.
• An excellent understanding of B2B products / services and the technologies that underpin them is paramount.
• Significant experience working in a Service Provider environment.
• A demonstrable knowledge of data and voice networking products and technologies with proven experience at senior technical level essential.
• Strong knowledge of XGS PON, HFC/DOCSIS and xDSL technologies
• Ability to produce technically accurate, clear and concise documents, diagrams and presentations.
• Ability to converse and present effectively to a variety of audiences, both technical and non-technical
• Ability to interact effectively at all levels of a large organisation from engineer to Director / VP
  
  
  

The other stuff we are looking for

• Experience in a technical business services Architecture role.
• Knowledge of Cloud computing services such as AWS, Azure, Google Cloud Platform
• Knowledge of Infrastructure as Code and automation/orchestration technologies
  
  
  

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a technical and competency interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.