Automation Chapter Lead
Metro Bank (UK)
Date: 9 hours ago
City: London
Contract type: Full time

We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.
What You Will Do
What You Will Need
What You Will Do
- Collaborate with the architectural community and SMEs to select the appropriate technology capabilities and components to form a process automation with focus on Power Platform/Dynamics 365 CE/Azure offering that focuses on customer experience
- Assist in engineering, designing, building the features that customer value using their knowledge to assist and lead the team in excellence, in particular ensuring CRM requirements are fulfilled
- Setting and defining standards, guardrails and best practices for technology platforms and applications which are part of the chapter and communicating to the chapter and wider engineering colleagues
- Establish ongoing technical vision and roadmaps for the chapter and provide advice and examples of how to design and build against this vision
- Identify risk throughout the design and development lifecycle
- Maintain tech debt register and ensure engagement with Feature Teams to allocate a minimum of 20% capacity to fixing tech debt and enablers for the applications you own
- Lead, nurture, and support cross-functional teams and deliver effective cross-disciplinary collaboration throughout the development lifecycle, ensuring alignment with business priorities
- Supplier Management and collaboration with application vendors to ensure alignment of internal systems with vendor roadmaps and technology changes via regular catch ups
What You Will Need
- Excellent technical knowledge of Power Platform (Power Apps, Power Automate, Power Automate RPA, Dynamics 365 CRM), Camunda BPM, other automation applications)
- Knowledge of document management systems such as DocuSign, Adobe Acrobat e signatures etc
- A strong software engineering background combined with expertise in agile ways of working
- Experience managing 3rd party vendors
- Experience of Continuous Integration using Jira, Confluence, SonarQube and Azure DevOps
- Proven track record and passion to lead and mentor engineers within a team, driving a collaborative multi-cultural environment
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
- We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
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