Assistant Team Manager

Assistant Team Manager - Children Resource Service

An exciting opportunity has arisen to join our Children’s Resource Service. The role and remit of the team is to understand the needs of children and their families who are referred to Children’s Social Care to ensure they receive the right service at the right time. This includes making timely decisions on levels of need and interventions for all children referred to the service. The function of the MASH (Multi Agency Safeguarding Hub) sits within CRS enabling a multi-agency work environment where we collaborate with our partner agencies to aide decision making and share relevant and appropriate information.

About The Team

The team consists of Social Workers, Early Help Advisors and Information Officers. The MASH function includes work alongside our colleagues in Police, Health, Education, Probation, Housing, Substance Use and Independent Domestic Abuse Advisors.

Our team is based within the Southampton Civic Centre and is an office-based team with the flexibility of working at home 1 to 2 days a week depending on needs of the team and service.

About The Role

We are on a journey with the recent embedding of ‘The Conversation Model’, a relationship-based approach whereby we have removed the online referral form and instead focused on having deep, meaningful conversations with our referrers including families themselves. This approach is aimed to have a better understanding of the family’s needs at the first point of contact to result in better decision making regarding where the right support can be offered.

Are you ready to make a difference?

If so, then we would like you to join us.

With an ambition to become the first child friendly city on the south coast, we are passionate about understanding and supporting the needs and dreams of the children in Southampton. We want all of our children and young people in Southampton to get a good start in life, live safely, be healthy and happy and go on to have successful opportunities in adulthood.

Our Children’s Resource Service is seeking an Assistant Team Manager (Grade 10) for a permanent position.

If you would like to join our team your main duties will include:

• Triage police, SCAS, out of hours worker notifications- ensure all immediate safeguarding concerns are prioritised in the team.
• Update task list and allocate work/calls – they are responsible for ensuring calls are made in a timely manner, no delay for our children in the team, that the IOS/EHAS and SWs are being given appropriate workloads to allow for rich conversations and clear analysis/decision making within timescales.
• Give advice and support to all IOS/EHAS/SWS who require this in the day including case discussions.
• Complete Manager Oversight (MO) for contacts exceeding 24 hours- rationalising why the delay is proportionate for the child to ensure right help at the right time.
• Complete MO for all closures and transfers
• Complete MO for contacts being worked by EHAs and completing transfers (as applicable)
• Are responsible for Information Requests being shared proportionately and accurately and oversighting why we are sharing the information. ATMS to check the information collated by the IOs.
• Attend MARAC providing relevant information and being able to make decisions resulting from MARAC discussions and outcomes.
• Facilitate reflective sessions to promote learning and development within the team.
• Supervision of EHAS/ SWS/ IOs
• Auditing/practice development work to ensure best practice in CRS, celebrate successes within the team and highlight learning from areas of development.
• Community training and development- ensuring our relationships with our partner agencies is promoted and there are clear lines of communication with CRS and our partners.
• Supporting the Team Manager wherever appropriate including supporting Stage 1 Complaint Responses with the team manager’s oversight
• Ensuring referral feedback is sent out at point of closure/transfer in CRS and recorded on our system.
• Supporting in taking consultation calls with professionals where families have not been made aware of the contact to CRS and the caller is unclear on whether a referral needs to be made.
  
  

Desired Experience And Skills

• A social work qualification (ESSENTIAL).
• Experience of leadership and management in the ‘front door’ services
• Experience of working with the Conversation Model
• Experience of multi-agency and multi-disciplinary team working
• Experience of developing working partnerships across sectors
• Knowledge of policies / regulations / guidance relating to safeguarding
• Excellent personal organisational and communication skills
• Clear understanding of Children and Learning Services and quality assurance.
  
  

What We Can Offer You

Here at SCC we have a range of different perks and benefits, a few examples can be found below.

• The successful applicant will benefit from a leadership team who care about their staff, a competitive salary, dedicated time for continuous professional development and high-quality reflective supervision.
• A generous local government pension scheme.
• Flexible working (role dependant). Up to 13 days of Flexi Leave.
• Hybrid working arrangements (role dependant).
• 25 days annual leave (pro rata), plus bank holidays.
• nline Benefits – salary sacrifice schemes, benefits and discounts.
• Great local transport links.
• Employee assistance programme with access to our health wellbeing and support.
  
  

For further information on our benefits package please visit: Employee benefits (southampton.gov.uk)

We are the difference. Are you?

If you feel you have the necessary background, experience and skills to undertake this role we would like to hear from you.

Contact details for informal discussion

To discuss the post further, please contact Mandy Harrison, Team Manager- Children’s Resource Service on

Recruitment Contact Details

Email: [email protected]

Tel: 023 8083 4033

For More Information About SCC Please Visit

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