Area Manager - South West (Exeter)

Department: Retail

Location: Barnstaple - Management (BAR)

Description

We are a highly successful outdoor retailer who offer quality outdoor clothing and equipment at the lowest prices since 1997. We now have over 400 stores and more than 3000 employees.

It’s the teams that make the stores…ours are really important to us and therefore we are looking for a passionate, operational, forward thinking and people focussed Area Manager to lead our teams.

This role sits within a newly created area of the business, covering Exeter, Dartmouth, Barnstaple, Dorchester, Wells and everything in between. Established as a result of our continued growth and the need to expand our Area Manager coverage across the store network. As our retail footprint grows, this position will play a key part in supporting store performance, team development, and the overall customer experience.

Reporting to your Regional Manager, you will be responsible for the leadership of approximately 19 stores. Your key responsibilities will be to maximise store sales and profitability, focusing on operational and customer service standards, as well as building and developing a strong team through motivational leadership.

Key Responsibilities

• Driving sales to achieve business budget and profit growth
• To establish and maintain best practice in Customer care
• Build a people Development strategy to support succession
• Support and coach improvement in Visual Merchandising to achieve company standard
• To deliver operational compliance across your stores
• To act as a liaison between our Head Office, building and encouraging relations
• To ensure adherence to company procedure and policy, protecting the company’s assets and brand and build a strong relationship with our people partners
• Build strong relationships with key Head office partners to develop a robust strategy
• To recruit, coach, develop and manage a high performing team to the standard required by Mountain Warehouse
• Visit stores on a regular cycle to ensure consistency leaving a footprint to support actions and target increased visits to reverse under performance
• Constantly looking for opportunities to grow profit by reducing costs
  
  

A typical week

• Driving Key Performance Indicators through the Store teams and ensuring stores are commercial for the market
• Analysing business results and trends taking appropriate action to drive sales and profitability
• Visiting stores and adding value by leaving clear and supportive actions to meet the business strategy and directions of your line manager
• Recognising outstanding sales performance across your teams
• Developing, sharing and implementing best practice across the area
• Communicating regularly with the Regional Manager and Head Office, concerning problems and highlighting opportunities
• Being an inspirational leader, demonstrating positive service and management techniques
  
  

We Would Like To Meet Someone Who Is

• Proven successful track record in delivering service, sales and profit expectations at field level
• A minimum 2 years field management experience, preferably in the Retail or Service Sector- apparel experience would be a huge advantage
• Proven people management, communication and leadership skills
• Demonstrated track record of managing a project such as opening stores successfully and dealing efficiently with issues as they arise
  
  

Benefits

• Bonus scheme
• Company Car
• Pension Scheme
• 50% Employee Discount across Mountain Warehouse and Animal
• Twice-yearly uniform allowance
• Employee Referral Incentive
• Employee Assistance Programme