Apprentice Branch Assistant

Rexel is offering an excellent opportunity for a Apprentice, who is enthusiastic, ambitious, and self-motivated individual to join our Southend branch. We are looking for someone with a genuine interest in delivering outstanding customer service. The successful candidate will be diligent with a positive attitude and willingness to learn.

Training will be provided in all areas of the role including product training, full support will be given to ensure your success whilst undertaking the Trade Supplier Level 2 Apprenticeship. You will be working in a varied and challenging role, giving you a fantastic grounding for your future career at Rexel. So, if you are looking to be a future Business Manager or Sales Executive, then this is the perfect role for you.

The Apprenticeship will allow you to become an expert in:

• Serving customers on the Trade Counter
• Calling customers/liaising with suppliers
• Processing of customer purchases/quotations
• Providing excellent customer service, both over the phone and within branch
• Successfully forming relationships with colleagues both within branch and warehouse
• Sales administration
• Customer query resolution
• Keeping up to date with new products entering the market
  
  

As an apprentice of Rexel, you will also be required, at times, to work in the warehouse as such you may have to be involved at times in some heavy lifting, picking, packing, goods in and out and packing customer orders and loading van

The Person

• English and Maths GCSE (or equivalent) is preferred but not essential
• Good communication skills, with the confidence to interact with customers and colleagues both face to face and via the phone/email
• The ability to follow instruction
• The want to take on new roles and challenges
• Good organisational skills, with the ability to work to deadlines and manage own workload
• Understanding that the customer is the most important element to working within branch
  
  

At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences.

Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.