Anticoagulant and Thrombosis Clerical Assistant

We have an exciting opportunity to join this small and friendly team as an Anticoagulant and Thrombosis Clerical Assistant at University Hospitals Dorset!

You will support the consultant haematologist, consultant nurse, lead nurse and anticoagulant practitioners with administration duties related to service. Including answering the telephone and making phone calls to patients.

Full training doe this role will be given.

Base Location: Yeomans Way

Interview Date: UHD

• Using Dawn printing and sending out clinic/additional letters to GPs, patients and other Allied Health Professionals.
• Assist anticoagulation clinic in cancelling clinics and rescheduling using DAWN Software, where necessary.
• To ensure the values of UHD are maintained and practised on a daily basis ensuring all patients are treated with dignity and respect to ensure a high standard of service is maintained.
• To answer the telephone and dealing with enquiries from patients, GPs and Allied Health Professionals. And relay medical advice as per clinical guidance.
• To give warfarin dose to patients as per Nurse practitioner instructions.
• To record all telephone calls made and received using DAWN software.
• To Open and send post
• To scan confidential clinical information on to the DAWN software and EPR.
• To open and send emails
• Use of Ecamis/Dawn/EPR/EPMA/NHS/Winpath service finder information systems to look up laboratory results when the anticoagulant Nurse Practitioners requests.
• Collection of audit data. For example Auditing of Inpatients who have no VTE prophylaxis (Pharmacological or mechanical) prescribed at RBH and PGH.
• Using Dawn/EPR/DCR checking list of patients who have not attended within one week post scheduled date for their INR blood test appointments and send patient and GP non- attendance letter
  
  

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

There is a planned move for this service anticipated during the next year, details of which are yet to be confirmed. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder’s home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.

For further details / informal visits contact: Name: Kirsty Bryant Job title: Lead Anticoagulation Nurse Email address: [email protected] Telephone number: 0300 019 4778