Administrator (Court of Protection - Health & Welfare)

A little bit about us:

EMG Solicitors is an award winning Legal 500 law firm with offices across the North but acting nationally, specialising in Court of Protection, Deputyships, Mental Health Law, Family Law and Mediation, Residential Conveyancing, Dispute Resolution, Employment Law, Education Law and Wills, Trusts & Probate services.

Our mission is to provide the legal support our clients require in order to achieve anything from their basic needs to their wildest dreams and everything in between.

What are we looking for?

We are currently looking to recruit an Administrator to support our Court of Protection (Health & Welfare) team, who will ideally have 2 years’ administration/support experience.

Where will you be based?

This role will be based in our Penrith office, but we may expect you to travel and work from other offices from time to time.

How many hours will you be working?

This is a full-time role which is 35 hours per week, however at EMG Solicitors we work flexibly, it’s not a 9 to 5 role, but we do expect the work to be done, when you do it can be largely up to yourself, your Team Leader and the requirements of your clients.

A brief overview of the role:

This role sits within the Court of Protection, Health and Welfare team. We actively support one another and place a great deal of emphasis on teamwork. The main purpose of the role will be to provide an efficient and effective administration support to the Court of Protection, Health and Welfare department in our Penrith office.

What will we expect from you:

Undertaking work

You should be passionate about :

• Providing support to your colleagues.
• Undertaking your duties professionally and with the utmost skill and care.
• Putting clients first and respect their confidentiality at all times.

We take the view we stand and fall as a team – you will need to work both on your own and as part of a team.

Getting paid for the work you do.

In this role, you will be responsible for ensuring that your work contributes directly to the profitability and success of the department. This will involve:

• Providing administrative support to the Court of Protection, Health and Welfare team.
• Being responsible for audio and copy typing for the COP H&W team.
• Opening new COP H&W and Mental Health files as appropriate, transferring time/relevant documents and closing files.
• Arranging appointments with clients and visits to care homes/placements.
• Preparing chitties, dealing with payment of invoices, preparing agendas, taking minutes.
• Submitting bills to the Legal Aid Agency each month.
• Preparing court bundles.

To be able to perform this job you will need.

• To ensure that the firm’s procedures are always adhered to and followed, respecting client confidentiality at all times.
• You will need to be a well-motivated individual and demonstrate initiative.
• Both strong typing skills and Microsoft skills including Word and Excel are essential.
• Previous experience working in a legal administration/support role would be beneficial particularly if in a COP H&W department or other team conducting legal aid funded work
• To have the confidence to inform the team leader of any serious problems you could encounter with client files.
• To be willing to attend and complete any relevant training as required.

A little bit about the colleague we’re looking for:

We’re looking for a colleague who aligns with our core values of:

• Cooperation - we proactively support our clients and each other.
• Courage - we are ambitious and think big.
• Excellence - we deliver excellence.
• Integrity - we are open and transparent.
• Kindness - we value people, communities, having fun and being happy.

We want someone who will work proactively to deliver exceptional client service through the knowledge and skills they bring to the role. We want someone who will go the extra mile for both their clients and their colleagues, so we can all achieve anything from our basic needs to our wildest dreams and everything in between.

What you can expect from us:

• Firm wide annual bonus scheme, in addition to a competitive salary.
• 4% Pension employer contributions offered through Standard Life.
• 25 days holiday entitlement per year (FTE) with an additional three days off at Christmas.
• 5 extra days paid leave on your 5-year anniversary – (and every 5 years thereafter).
• Life Assurance providing your loved ones with a 3x salary death in service benefit.
• Employee Assistance Program – a Freephone number you can call 24/7 for personal, legal and financial issues; to arrange counselling and a GP helpline.
• Free annual flu injection.
• EMG Rewards – Vivup well-being & Tastecard apps offering discounts across a large number of retailers & restaurants.
• £50 Gift card on your birthday as well as a late start or early finish.
• £50 Gift card at Christmas plus Christmas closure (subject to variation).
• Cycle to work scheme.
• Salary Sacrifice Electric Car scheme.
• Fruit and refreshments in each office.
• If you want to take the family or friends out, we have two passes for Beamish open air museum which you can book out and take up to 10 people.
• Opportunity to join EMG working groups, such as our Green Team, Better Health at Work Team, Justice, Empowerment, Diversity and Inclusion Team (JEDI) & our Community Team.
• Regular surveys to understand issues our team care about. Includes regular guest speakers on a wide range of topics.

EMG Solicitors are an equal opportunities employer

To apply for this role you must have the right to work within the UK