Administrative Assistant

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

Administrative Assistant for the Diabetes Optimisation Team

Working with the Value Based Health Care Team, there is an exciting opportunity for an Administrative Assistant to join the VBHC diabetes optimisation team.

The Role Involves

• Arranging clinic sessions with GP practices.
• Sending letters to patients inviting them for a diabetes review.
• Contacting patients by telephone to arrange a clinic appointment.
• Updating excel spreadsheets and assisting the team in obtaining any necessary supplies.
  
  

This post is fixed term/secondment position is until 31st March 2026, 18 hours per week, Monday to Thursday, reporting to the Senior Pharmacy Technician, to meet the needs of the service.

Fixed term until 31/03/2026 to meet the needs of the service

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Main duties of the job

• Use GP clinical systems to send patients letters inviting them for a diabetes optimisation review.
• Update Excel spreadsheets with information relating to the project.
• Contact GP Practices to arrange clinic sessions.
• Contact patients to book clinic appointments.
• Order any necessary supplies needed for the project.
  
  

Welsh and/or English speakers are equally welcome to apply

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Knowledge

Essential criteria

• Use IT systems - microsoft office
  
  

Desirable criteria

• NVQ3 in business administration
  
  

Experience

Essential criteria

• Experience of booking appointments
• Experience of sending patient letters
  
  

Desirable criteria

• Experience of using GP clinical systems
• Experience of telephoning patients