Administration / Scheduler - Home Based Norwich area

We offer two bonuses (personal performance paid quarterly and company performance paid annually) with private healthcare and dental cover and a generous pension scheme.

Work from Home – Equipment will be provided

Role: Administrator / Scheduler

Location: Home Working, but must be located in the Norwich area

Hours of work:5 days a week, Monday to Friday 9am to 5pm ( 30 mins lunch)

Salary is: £23-25k DOE

You will handling inbound calls and make outbound calls to our customers and clients

This can be to organise appointments for the optica and audiology team to visit them to perform eye tests that are due or it could be to arrange for the delivery of patients glasses to them

You must be able to demonstrate excellent interpersonal skills partnered with the ability to communicate positively with customers.

There may be the need for you to preparing deliveries, getting them ready and prepare routes for the goods to be delivered by a member of the fitting / delivery staff.

You must be able multi task as you will need to be able to complete different tasks throughout the day and be able to work at pace.

This is a varied, fast paced role where customers come first. If you don’t like to be on the phone, then this is NOT the job for you. If you love chatting and helping customers and are a self-starter this this could be perfect for you!