Administration Assistant

We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.

It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.

We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.

Why should you work for ABP?

• Have the chance to make a difference in a business critical to UK trade.
• Work within an exciting, innovative, growing business.
• You can thrive in an inclusive environment where every individual can be themselves and feel respected
• Receive a competitive salary and benefits package
• Get support for training, personal development, and further education
• Benefit from support and engagement through dedicated management and leadership
  
  

The Port of Barrow is Cumbria’s key maritime hub, supporting local industry, manufacturing, and global trade. It’s home to the Royal Navy’s submarine programme at BAE Systems and has delivered top-tier marine engineering services to the offshore energy sector for over 25 years.

We’re excited to offer a brand-new opportunity to join our team at the Port Office. This role reflects our growing operational needs and drive to deliver high standards to our customers. As an Administration assistant, you’ll play a key part in supporting the day-to-day running of the site, working across engineering, marine, and operations teams.

Key Responsibilities

• Support with Key Customers and external stakeholders (particularly BAES), Property Team, Port Manager and Management team at Barrow, Regional Commercial Manager, Engineering Resources Manager, Utility Suppliers and Shipping Agents, Administration Team.
• Deliver administrative support across the port of Barrow
• Assist with billing processes and respond to customer needs
• Deliver a High Standard Customer Service for key clients
• Handle ad-hoc tasks and assist cross-functional teams
• Raising purchase order requisitions and booking in of materials
• End to End support for customers for both developing and existing contracts.
• Ensure compliance with ABP’s Health, Safety & Environment Management System.
• Support operational and commercial teams with enquiries for quotes for various cargoes/projects
• Support with the delivery of submarine exit programmes.
  
  

What We’re Looking For

A self-starter with a can-do attitude and a solutions-based approach.This is a varied and hands-on role ideal for someone who thrives in a fast-paced environment and enjoys being involved in all aspects of port services and operations.

Essential Requirements

• Effective communication skills.
• Effective negotiation skills.
• Valid driving licence.
• Have a can-do attitude.
• Ability to deliver the ethos of exceptional customer service and always seeking to improve quality and service for both internal / external stakeholders.
• Demonstrate clear abilities to influence people at all levels, internal and external, through listening and adjusting communication style to meet the needs of the audience.
• Results orientated with good project management and execution skills.
• Strong written and spoken English language skills.
  
  

Ideal

• Strong IT skills.
• Proficient with Excel spreadsheets.
• Ability to learn new IT systems.
• Commitment to getting a job done.
• Previous Health & Safety responsibilities (such as IOSH or NEBOSH)
  
  

Hours of work

The standard working hours for this role are Monday to Friday, 09:00 to 17:00, with an earlier finish of 16:30 on Fridays, totalling 37 hours per week.

We offer a competitive salary, contributory pension from day one (Starting at 3% employee contribution with 5% company match), private healthcare, access to our Employee Assistance Program, wide range of discounts and cash back with high street and online retailers. We offer an inclusive work environment with an in-house training academy which offers ongoing opportunities to develop your skills.

Additional Information

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.

Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.

As part of our recruitment process, all successful candidates will be subject to pre-employment screening to Baseline Personnel Security Standard (BPSS). Please note your consent will be required and further information on this check can be found using the following link: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels