Administration Assistant

This is an exciting opportunity to join the Haematology Administration team at city campus

We are looking to recruit an enthusiastic and self-motivated individual.

As Haematology Administration Assistant your role will be to support our teams to ensure that a comprehensive administrative and clerical service is delivered within Haematology Services, providing excellent service to both our staff and our patients.

You will require strong communication skills as this role entails liaising with a wide range of individuals including patients, members of the public, managers, and clinical staff.

This post will require you to work as part of a team at City campus, in a very busy and fast paced environment and to undertake the day to day administration duties , provision of reception service, general administration and creation of patient letters.

It is expected that you will have strong IT skills and be confident in undertaking a range of computer based activities.

This is an excellent opportunity for a person with sound communication, interpersonal and organisational skills.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

Accurately amend and send outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines.

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

Liaising with Medical Typist and PA's re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway

Ensure RTT patient data quality is accurate at all times

Adapt a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.

Provide cover for reception colleagues during times of sickness and annual leave.

Promote an open friendly working environment

Adhere to Trust policies and procedures relevant to your position.

Participate in a Personal Development Plan.

For further details / informal visits contact: Name: Julie Elliott Job title: Unit Coordinator Email address: [email protected] Telephone number: 01159691169