Administration Apprentice

Job Title: Administration Apprentice

Location: Walsall

Salary: £12.21 per hour

About Us

To provide administrative support to the team, ensuring efficient office operations and high-quality service delivery to colleagues and customers. The Administration Apprentice will work towards an NVQ Level 2 in Business Administration through a local Training Provider while gaining valuable on-the-job training and experience.

The Role

• Carry out general administrative tasks including photocopying, scanning, faxing, and filing of documents.
• Answer incoming calls and respond to enquiries from clients and customers in a professional and courteous manner.
• Manage incoming and outgoing correspondence via telephone, email, and post.
• Assist with planning and distributing work to site engineers.
• Create customer quotes and update or add orders onto the internal system.
• Accurately input data using the company’s bespoke IT software.
• Support colleagues with administrative requirements to ensure smooth running of the office.
  
  

What We Are Looking For

• Good communication skills, both written and verbal.
• A professional and confident manner when dealing with clients and colleagues.
• Familiarity with Microsoft Outlook and Excel.
• Strong attention to detail and accuracy when inputting information.
• Willingness to learn and develop within a growing business.
  
  

What You’ll Get In Return

• Competitive salary.
• Contributory pension scheme.
• Company benefits package.
• Career growth and development opportunities.