Account Manager

Location: Bury/Prestwich, UK

Salary: £28,000 per annum

Experience: No experience required

About The Role

We’re looking for an Account Manager to join our growing team in Bury/Prestwich. If you're proactive, confident in communication, and eager to develop client relationships, this role is perfect for kickstarting your career in account management and sales. No prior experience is necessary, as we provide comprehensive training to help you succeed.

Key Responsibilities

• Client Acquisition: Use LinkedIn and company data to identify and engage new potential clients, contributing to business growth.
• Product Demos: Confidently deliver product demonstrations via Microsoft Teams to prospective clients, showcasing our solutions.
• Client Management: Handle the entire client journey from onboarding to ongoing relationship management. You'll respond to client inquiries via messages, emails, and calls, overseeing your own pipeline.
• Relationship Building: Cultivate strong, long-term relationships with new and existing clients, ensuring high levels of satisfaction.
• Product Expertise: Gain in-depth knowledge of our products and competitors through continuous training to confidently guide clients.
• Training Delivery: Provide clients with thorough training on our product via Microsoft Teams before they go live.
• Custom Portal Creation: Work with the design team to create custom partner portals and resources.
• Client Feedback: Conduct feedback sessions with clients and relay valuable insights to the tech and support teams.
• Reporting: Report directly to the Chief Commercial Officer (CCO), preparing weekly reports to track client progress and performance.
• Contribute to Improvements: Actively share ideas to enhance processes and product offerings.
  
  

What We’re Looking For

• Excellent interpersonal and communication skills, comfortable with virtual meetings.
• Strong time management and organisational abilities.
• A proactive, can-do attitude and eagerness to learn.
• Familiarity with Microsoft Teams and similar communication platforms.
  
  

What We Offer

• A competitive salary of £28,000 per annum.
• Full training and development to support your career growth.
• A collaborative, open environment that values your contributions.
  
  

If you're ready to embark on a rewarding career in account management and sales, apply now and join our dynamic team!