Account Executive - IT / MSP / SaaS

Account Executive – Managed Services / SaaS

Location: Hybrid, Watford – 2 days in office per week

Type: Full-time

Salary: £45,000 - £55,000 + commission

About the Role

We are looking for a driven Account Executive to fuel growth by acquiring new customers—primarily Managed Service Providers and enterprise organisations—while positioning our offering as a high-value outsourced integration service.

This is more than a traditional sales role: it’s about building meaningful relationships and creating long-term value. You’ll identify prospects, nurture opportunities, and close deals that directly contribute to business growth and overall sales strategy.

Key Responsibilities

Strategic Sales & Pipeline Development

• Execute a focused, data-driven sales strategy to acquire new customers across enterprise and mid-market segments
• Identify and target key accounts, understanding their integration and outsourcing needs
• Build your own pipeline through outbound and inbound channels (calls, email, events, social media)
• Collaborate with marketing to qualify leads and develop account plans

Customer Engagement & Deal Management

• Deliver solution-focused presentations, demos, and workshops tailored to prospect needs
• Position our offering as a strategic partnership, not just a product
• Navigate complex buying committees using a consultative, value-based approach
• Manage the full sales cycle from qualification to close, including negotiation and smooth handover to delivery

Market Intelligence & Collaboration

• Stay informed on industry trends, competitor offerings, and developments in SaaS and IT service management
• Share insights with marketing, product, and leadership teams
• Partner cross-functionally with Marketing, Product, Partner Teams, and Services to ensure customer success from day one
• Maintain a healthy pipeline using CRM systems and established sales playbooks

What We’re Looking For Required:

• Experience selling managed services, outsourcing solutions, or service-based SaaS offerings
• Strong understanding of managed services business models and recurring revenue value
• Ability to manage complex, multi-stakeholder sales cycles with long-term engagements
• Familiarity with CRM tools (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and sales enablement platforms
• Customer-focused, proactive, and solutions-oriented with excellent communication skills
• Strong ownership mindset with a bias for action and results

Nice to Have:

• Understanding of ITSM, SIAM, or related service delivery frameworks
• Solutions sales integration/automation would be an advantage

Note:

• HQ based in Finland. Upon joining the organisation you will spend a week in Finland as part of induction and training / culture introduction.
• Offices based in London, Finland, USA and Germany.