Account Director

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Account Director

Location: Hemel Hempstead, England, United Kingdom

About the role:

Working in partnership with our client, the Account Director will be someone who thrives on shared successes and unexpected turns energise you. You take challenges head-on, inspiring your entire team to find solutions and stay the course. Your positive spirit keeps your sleeves rolled up, always ready to seize every opportunity. You’ll be the kind of person who is great with clients and thinks on their feet. You’ll already be an Account Director and have a strong understanding of the OLIVER model and processes is an advantage.

What you will be doing:

• Working collaboratively with our client team to deliver a wide range of marketing projects across different channels including the utilisation of AI in creative production
• Building strong relationships with our core team, the wider Oliver team and all your clients
• Owning the execution and delivery of projects, run rates and client satisfaction through catch ups with project owners and the weekly account/project management WIP
• Line managing a team and setting objectives and helping them meet their career objectives
• Escalating any service, quality or process issues to the leadership team where needed
• Leading and managing your projects in terms of profitability, forecasting, client budget management and tracking
• You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues
  
  
  

What you need to be great in this role:

• Excellent people and client engagement skills with the ability to proactively organise and influence clients, building strong and effective working relationships
• Excellent account leadership skills with financial and commercial acumen, creative judgment, and the ability to think strategically
• Strong creative appreciation with the ability blend creativity and practicality, to spark ideas and actively contribute to our creative journey
• The confidence, empathy and pragmatism to allow you to stand up for what we think is creatively and strategically right – but recognise stakeholder demands on our client teams
• The ability to manage and develop junior team members
• The ability to effortlessly mesh with our team, forge meaningful connections and contribute substantial value
• The ambition to learn, develop and progress
• 5 years+ agency experience; you’ll already be working at Account Director level
  
  
  

Req ID: 10648

Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.