Account Director

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Account Director

Location: Nottingham, London, United Kingdom (Remote)

About the role:

Working in partnership with our client, the Account Director will lead the team to create powerful and impactful B2B marketing communication, in both print and digital outputs. The role delivers an exceptional level of strategic thinking, client service, creative thinking and project management, as well as having an active role in new business opportunities to lead growth. The Account Director will develop and build strong relationships with clients at a senior level, becoming a trusted and valued advisor. Reporting to the Business Director the Account Director oversees the team of:

• Design team lead
• Designer & integrated designer
  
  
  

What you will be doing:

• Work in true collaboration with the client and be responsible for Brand Guardianship on their projects to ensure that the client experience is as positive as possible.
• Take overall financial control of accounts, including profitability, accuracy of forecasting, late payment, as well as fee negotiation, providing regular and timely reports to the Business Director.
• Own the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP.
• Accountable for the delivery of growth targets for the account.
• Escalation point if the client or internal SLA's and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the BD, Head of Operations or relevant department lead to rectify this.
• Negotiate to create win-win compromises with your client on behalf of your team members where needed.
• Identify new business opportunities through relationships, introducing IIG’s & Y&MJ capabilities where appropriate.
• Working in a team of 3-4.
• No direct reports.
• Financial responsibility of up to £500
• You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues
  
  
  

What you need to be great in this role:

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
• Excellent account leadership skills with a developed financial and commercial acumen, creative judgment, strategic thinking, talent management and business growth
• A proven track record of commercial growth across new and existing business
• First-rate communications skills, with the ability to be articulate in person and in writing and strong presentation skills with an innate rapport build
• A clear understanding of all IIG group products and how to utilise this knowledge to the accounts advantage.
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.
• Highly creative with the ability to generate ideas and practically contribute to studio output.
• Proficient in Microsoft Office and other related software
• Experience in advertising agency environments.
• You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role
• 3+ years of relevant experience in:
• Digital
• Print
• Motion Graphics
• Artwork
• Production
  

Req ID: 10997

LI-Midsenior

Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.