West Yorkshire Keyworker and Early Support Services Team Manager (Operations) (23184)

Are you an experienced leader looking for a dynamic role that makes a positive impact on the lives of neurodivergent children and young people and those with a learning disability, autism or both?

Do you believe in transforming health, social care and educational systems for this cohort ofchildren and young people and their families?

West Yorkshire Keyworker Service and West Yorkshire Neurodevelopmental Early Support Service are recruiting, and this could be the next role for you.

Barnardo's is recruiting a Team Manager (Operations) who will:

• be passionate about and have experience of improving the lives of neurodivergent and diagnosed (autistic and/or learning disability)children, young people
• operationally support management delivery across both services so we deliver safe service provision, support service development, ensuring service effectiveness.
• Manage and work in a fast-paced and changing environment – overseeing group work and one to one interventions across both services.
• Implement and oversee the triage of service users, using a framework and principles of peer support, to ascertain need, provide advice, guidance and support, identify suitable service pathway and ensure this is provided in a timely manner.
• Work effectively as a team leader and support both services to positively function to meet KPIs and contract requirements.
• Effectively manage your diary and have excellent time management skills.
• Use recording systems effectively, having experience of recording within required timescales.
• Understand the importance of safeguarding and implement this and how this relates to practice within early support and crisis models.
• Have experience in data capture; with the ability to present data in management reports and progress reports to commissioners at Place and across West Yorkshire.

This is an exciting operations opportunity that has arisen in the West Yorkshire Keyworker Service and West Yorkshire Neurodevelopmental Early Support Service. It's a unique opportunity to combine non-clinical expertise, operational leadership and management in a fast paced, innovative environment that puts children, young people, young adults up to the age of 25 who are autistic and/or have a learning disability and their families at the heart of everything we do. For our West Yorkshire Neurodevelopmental Early Support Service our age range for neurodiverse children and young people is up to 18 years.

The overall aims and objectives for the services are families get the support they need to navigate complex systems, supported by someone they have built a trusting relationship with. We want the support needs to be focused on the prevention of hospital admission or family/placement breakdown, supporting mental health and re-engagement in community activities.

You will work alongside a strong management team to provide leadership, operational oversight and data management to inform keyworking and early needs support vision, priorities and development in West Yorkshire.

As Team Manager (Operations) you will provide additional management capacity and cover, leadership and support to ensure service delivery operates effectively across West Yorkshire Neurodevelopmental Early Support Service and if needed West Yorkshire Keyworker Service.

The focus of the role isService delivery oversight, quality assurance in delivery and ensuring service provision has the appropriate management oversight where it is identified and/or needed.

Please note the interview date is Friday 17th July 2026 - please ensure you are available on this date.

You must be able to drive and have access to your own car as this is essential for regional wide service delivery.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

If you have the drive, passion and experience for this exciting new role then we are interested in receiving your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

• T&C's apply based on contract

About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process
Our basis and values

• Reference number: 23184
• Job Title: West Yorkshire Keyworker and Early Support Services Team Manager (Operations)
• Location: Leeds
• Locality: Three Yorks
• Contract type: Permanent (Fixed term funded post)
• End date: 31st March 2027
• Hours: 37
• Salary: £35,390.46 (FTE)
• Closing Date: 7 July 2026
• Interview Date: Friday 17th July 2026

Benefits

Discounts at 100's of retailers Employee suggestion scheme Company pension Employee Assistance Programme