Travel & Expense Programme Support Analyst - Fixed-Term Contract

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege

Facilities

Our Workplace and Facilities Management team plays a pivotal role in creating and delivering a positive and successful employee experience across our real estate portfolio. We're proud of how our sustainability efforts minimise energy consumption, reduce waste and promote ecofriendly practices, all while orchestrating best-in-class facilities for our people. We're here to create inspiring spaces that our people want to be in, providing a conducive, inclusive and productive work environment, always thinking about workflow efficiency, employee comfort and collaboration. Our team optimises the use of physical spaces, ensuring that we align with organisational goals. This can include defining and evolving our workplace strategy, managing office layouts, seating arrangements, meeting rooms and the associated services required to ensure the successful day-to-day operation of our facilities including the physical assets such as furniture, equipment, and infrastructure.

It is a Fixed-Term position until December 2027.

Team members are required to come to the office only once a week.

About the role

The Travel & Expense Programme Support Analyst provides key support to the Global Travel (GT) team, with a primary focus on the Citibank card rollout and ongoing travel and expense operations. This role requires a proactive, self-motivated individual who can work independently, manage queries efficiently, and contribute to the successful deployment and adoption of payment solutions.

Your responsibilities

• Support the day to day general requests for the Global Travel Inbox.
• Support the rollout and implementation of the Citibank travel and expense card programme
• Act as a team member for the Global Travel inbox, responding to queries related to travel and expense cards in a timely and professional manner

• Work independently to manage assigned tasks and priorities with minimal supervision

• Assist in developing and delivering training materials to support card programme adoption
• Provide support and guidance to employees on travel and expense card usage and processes
• Identify issues and apply problem-solving skills to resolve user and operational challenges. Contribute to the continuous improvement of processes related to travel and expense programmes

The experience we're looking for

• Experience supporting travel and expense card programme implementations
• Experience with corporate travel and expense card programmes
• Experience creating training materials and documentation
• Background in travel, expense management, or finance operations (preferred)

The skills for success

• Advanced Microsoft PowerPoint skills
• Advanced Microsoft Excel skills
• Strong Microsoft Word skills
• Highly motivated, dynamic, and driven with the ability to work autonomously
• Strong problem-solving and analytical skills
• Excellent communication skills, both written and verbal. Strong organisational skills with the ability to manage multiple tasks effectively
• Customer-focused mindset with a responsive and solution-oriented approach

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.