Training Coordinator

Pay Rate: £35,232

Grade: N

Contract Type: Permanent (Full-Time)

Shift patterns: Monday to Friday, 8am to 4pm (Flexible with start & finish times for the right candidate)

Location: Birmingham

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Training Coordinator!

A TYPICAL DAY MAY INVOLVE

• The LOC DHL Training Officer is responsible for facilitating effective training programs, ensuring compliance with operational standards, and fostering a culture of continuous improvement within the organization
• Play a critical role in developing training materials, coordinating and driving training progress, and ensuring that all operational staff are competent and well equipped to meet DHL and Customer quality standards
• Deliver and facilitate training sessions according to the core curriculum defined in the site training matrix.
• Track and report on the progress of training participants, ensuring all training requirements are met.
• Develop, review, and update operational work instructions to meet customer and DHL quality standards.
• Verify that 'process confirmations' have been completed in the last 12-week period on processes where operators are signed off as competent.
  
  
  

this Role Would Suit People Who

• Previous Training experience would be an advantage
• Strong operational knowledge
• IT Literate, with Microsoft Office Packages, Excel
• Data Analysis – Ability to interpret data
  
  
  

WHY JOIN US?

• We're happy to talk about flexible working – just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
  
  
  

who We Are

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 12/06/2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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