Training Administrator

Talk Action is a community development and training organisation which helps bring brilliant causes to life.

We’re a values-led organisation and a leader in supporting charities, public sector bodies, community groups and social enterprises to maximise their capacity and achieve their development goals through training and project support.

We offer

A friendly working environment and experience of dealing with a wide range of interesting people at our online training days. You will be able to contribute to the development and future of a successful social enterprise and have flexible working conditions.

The Role

We’re looking for an experienced administrator to be based at our office on the beautiful Dartington estate in Devon. The Training Administrator will manage and market our online training programme.

Tasks are admin based and some repetitive work is involved. However, the role also involves marketing and speaking to clients about training topics. So, you’ll need to develop an understanding of our training and delivery style. There will be training and supervision on all aspects of the role. You’ll be working with one other

person (Jonathan – Founder of Talk action) but some days he will be out of office delivering projects. We’re based in a friendly shared office space but some days you may be working alone.

Tasks

• Plan annual training programme dates and books trainers

• Supply tech support to online courses (Zoom training & support given)

• Speak with clients about in-house course enquiries

• Reply to course enquiries, enter course booking into spreadsheet and send relevant pre-course info

• Collect new emails for our mailing list (using email gathering software)

• Entering course information onto free online listings & social media

• Manage mailing lists (adding and removing subscribers)

• Input accounts and receipts (entering expenses & income into a spreadsheet)

Person specification

Essential Skills and Experience

• Attention to detail - to complete repetitive tasks systematically

• Customer-focused (phone/email) – willing to help and problem solve

• Self-motivated and solution focussed

• Confident with online meetings (Zoom, etc)

• Comfortable working alone as well as in a shared office

• Proficient in using Outlook email, Word and at least basic understanding of Excel spreadsheets

Desirable skills

• Passion for social issues & community development
• Interest in marketing projects and programmes of training
• Experience organising training courses or events

We will also interview those people with less experience but that show enthusiasm and potential.

Further development of role – You will have the opportunity to develop new courses, recruit new trainers and explore new marketing avenues (CRM, paid social media ads and new online networks)

Hours & Location

• Office based role (not remote) on Dartington Estate, Devon

• 3 x days per week: Ideally Tues - Thurs (with potential for increased days)

• Child/carer friendly hours available

• We are also happy to offer unpaid leave during school holidays

• Parking available and public transport nearby

Salary

• Starting at £28k rising to £30k (pro-rata)

• Statutory holiday & sick pay

Applications: Send covering letter/email (covering letter is essential) & CV

Deadline for applications: 9am Monday 13th July 2026