Technician

Technician at Peoples Automotive Group - Livingston

Our technicians are the backbone of our Workshops and play a vital role in keeping our customers and their vehicles safe and on the move. In this role, you will have the chance to work on a huge range of vehicles, from the classic models to the newest Ford hybrid and electric vehicles and everything in-between.

We are proud to offer continuous development and training for anyone who wants to take us up on the offer. We have extensive training available with our Service Managers keen to support those who would like to push their knowledge, in-house training for those who want to broaden their company knowledge, as well as certified training for Electric and Hybrid vehicles for those who love learning the latest technologies. These are just a few of the options on offer, believe us the list is long. We want you to be able to choose which route and level suits you best.

Responsibilities

Reporting to the Service Manager, responsibilities will include:-

• Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
• Carry out diagnosis of system faults and rectify the faults, including replacing components and returning vehicle systems to manufacturer specification.
• Deliver and maintain high levels of quality and excellent levels of customer service at all times.
• Ensure all work is carried out observing safe working practices of self and others.
• Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.
• Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out. Liaise with Workshop Controller and Service Advisor.
• Complete relevant service documentation (Job sheets, PDI’s, service reports) in line with warranty and Dealer requirements.
  
  

What You’ll Have

• A full UK driving licence
• A minimum of 3 years’ current experience in a service, maintenance and repair Technician role
• A relevant industry qualification (Ford qualified is desirable but not essential)
• Ability to deliver 5 star customer service on every occasion
• Ability to manage your own workload and work well as part of a team
  
  

Working Patterns

At Peoples, we understand the benefits of a work-life balance and finding a working pattern that suits. We offer a range of shift patterns, so if you like a standard Monday to Friday, or prefer to start early and leave early, or maybe you want to condense your hours into 4 days, whatever you are looking for, we’re pretty sure we can find a working pattern for you.

Rewards And Benefits

• Salary dependant on experience
• Time-saved bonus
• Premium rates for all overtime and regular overtime available for those who like to keep busy
• Generous and uncapped bonus
• Discounts on all our company products and services. This includes offers which are exclusively available to Peoples employees across our best range of vehicles. We also offer friends and family discounts
• Instant access to the Peoples Refer a Friend programme. Not only do you get paid for recommending a friend to work for us, but we will pay you if you recommend new customers too
• Instant access to Peoples Rewards with 1000s of online retail discounts available to every employee and no spending limits
• Instant membership to our dedicated Employee Assistance Programme
• 30 days annual leave inclusive of bank holidays (with all our Service Departments automatically closing on b/hs - 8 days)
  
  

At Peoples we don’t just look at your CV. We want to know who you are, what your values are and what your potential is. We are an inclusive employer and we want everyone to feel that they can be their genuine self in work. Everyone is welcome and inclusivity and respect are at the heart of our business.