Retrofit and Engagement Coordinator

Retrofit and Engagement Coordinator

£25,989 - £28,142 Pay award pending

Full time – 37 hours a week

Fixed Term Contract – 2 years

Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.

About the role

This role is a Fixed Term Contract with a duration of 2 years.

This is a great role for someone who loves working with the wider community and a diverse range of people to help them get the best from their living environment, supporting the delivery of our ambitious housing retrofit programmes under the Warm Homes: Social Housing Fund Wave 3 project.

As our Retrofit and Engagement Coordinator, you’ll be directly engaging with residents, both Council tenants and private homeowners / renters, building strong relationships with them and ensuring they’re informed about upcoming and ongoing retrofit projects.

You’ll also be liaising with Council staff, external surveyors, contractors, agencies, and residents to deliver high quality customer care and resident engagement during and after housing retrofit projects, keeping residents updated with appointment dates and addressing any concerns they may have throughout the retrofit process

This is a two-year fixed term contract offering the opportunity to work at the forefront of sustainable housing development.

Key Responsibilities:

• Engagement with tenants, delivery partner, and contractors to ensure smooth delivery of retrofit works.
• Develop and implement communication strategies to raise awareness and promote participation in the WH: SHF Wave 3 project.
• Support project monitoring, reporting, and evaluation.
• Champion sustainability and inclusivity throughout the project lifecycle.

About you

This role suits someone with good face to face communication, relationship building and persuasion skills who has experience of working with a diverse range of people to help improve things for them. You could have gained this experience working in the charity sector, social housing, or something similar.

Some knowledge of construction would be beneficial or an aptitude for it to help you be able to explain plans and projects to the relevant community members - we can help you develop knowledge specific to our retrofitting project.

A good level of administrative ability is also needed alongside organisational and creative skills.

This is a unique opportunity to join a forward-thinking team at a council committed to innovation, climate action, and partnership-led transformation -apply today to help us shape a greener future for Rugby.

Benefits

• 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
• Generous Local Government Pension Scheme
• Flexi time scheme
• Annual leave purchase scheme
• Structured Induction Program
• Learning and Development opportunities including Future Leaders programmes
• Payment of a professional subscription for approved professionals
• Family Friendly Policies
• Independent Support for your health & wellbeing
• Generous compassionate leave
• Extra Benefits including Retail Discounts, Cycle to Work scheme and more