Retail Optical Assistant

Vision Express


Date: 2 hours ago
City: Norwich
Contract type: Full time
Retail Optical Assistant - Vision Express

Where customer service meets premium eyewear and med-tech innovation.

Are you looking for a retail role in eye care where you can grow, learn, and make a difference?

Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

  • Deliver confident personalised customer service and product advice
  • Learn to adjust frames, assist with fittings, and carry out minor repairs
  • Support pre-screening eye tests using the latest optical technology
  • Keep the store running smoothly with admin and support tasks

What You’ll Get

  • £350 towards frames or designer sunglasses, with unlimited spend on lenses.
  • 33 days holiday with buy/sell options
  • Family & friends discounts + free eye tests
  • Employee wellbeing support
  • Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

  • Confident engaging with customers and recommending products
  • Passionate about eyewear, style, and comfortable with digital tools
  • Positive team player with a can-do attitude
  • Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Ready to start your career in optical retail? Apply now and see your future clearly.

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