Receptionist

Job Ref

657298

Job Title

Receptionist

Pub

The Royal Hop Pole, Tewkesbury

Salary

£12.81

Closing Date

24-06-2026

Vacancy Description

The ideal applicant

We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you`ll need to succeed.

Whether you`re looking for a long-term career or just some extra shifts, if you`re reliable, friendly and love working as part of a team - this role could be perfect for you.

What`s in it for you?

• competitive rate of pay
• a free meal and a drink, when working
• 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
• £1 extra per hour, for hours worked during midnight-5.59am
• bonus scheme - earn up to 19% of your pay
• availability of guaranteed-hours contracts and variable-hours contracts
• paid holiday
• free shares (after a qualifying period)
• loyalty reward scheme
  
  

The role

At a glance, your role is to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all guests.

Duties Include

• interacting politely with guests - greeting them, saying `thank you` and `goodbye`
• maintaining office administration in line with company policies and general data protection regulations (GDPR)
• carrying out administrative tasks, reservations, cancellations and no-shows, managing check-ins, check-outs and aftercare, providing reports as necessary (eg for housekeeping or management tasks)
• checking that all bedrooms/conference rooms and all other associated areas under your responsibility are cleaned and maintained within guidelines
• conducting regular security checks, including fire safety checks, throughout your shift, reporting any issues to your line manager
• reporting any security issues, safety hazards, accidents, incidents and/or maintenance issues to the manager on duty
• being responsible for evacuation, in the case of emergency, liaising with guests and the emergency services
• completing required induction, role-specific and ongoing refresher training and contributing to continuous improvement
  
  

Progression and development

Most Wetherspoon team leaders and managers started in the kitchen or behind the bar.

If you`re looking to progress, we can support your development with:

• structured on-the-job training.
• apprenticeships and management academies.
• cross-training into other areas (bar, floor, kitchen).
• opportunities to progress into team-leader and shift-leader roles and beyond.
  
  

Wetherspoon promotes an inclusive working environment where everyone is welcome.

When you`re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we`ll ensure that you have the skills and knowledge you need for a great career with us.

This role is not suitable for under-18s because of lone working. There may be other roles available, including front-of-house and kitchen roles.

If a high number of applications is received, this vacancy may close early.

Read more about our receptionist role

Hours Per Week

12

Monday Hours

8:00

22:00

Tuesday Hours

8:00

22:00

Wednesday Hours

8:00

22:00

Thursday Hours

8:00

22:00

Friday Hours

8:00

22:00

Saturday Hours

8:00

22:00

Sunday Hours

8:00

22:00

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