Receptionist

Join ICOMAT – Revolutionising the Future of Lightweight Manufacturing!

iCOMAT is an advanced manufacturing company that invented Rapid Tow Shearing (RTS) - the only proven technology for producing defect-free curved-fiber composite parts at industrial scale. We deliver the lightest structures possible for aerospace, automotive, defense, and space, at a rate and cost efficiency that far exceeds existing composite production processes.

We build and operate automated factories for composite materials, delivering components to Tier 1 suppliers and OEMs. The business has three main divisions: development of automated production machines, development of software design and production tools, and operation of the factory. We work with 25+ customers and completed the largest ever Series A in composites manufacturing to fuel a significant scale-up, with growth plans that will see the business multiply in size over the next two to three years and expand operations into the UK, Europe and the US.

The business has currently more than 130,000 sqm of production capacity with manufacturing facilities in the UK (Gloucester and Swindon) and the US (Dayton, Ohio); a Hardware R&D Centre in Bristol, UK; and a Software R&D Centre in Athens, Greece.

You are the face of iCOMAT Gloucester. You set the tone the moment a visitor walks through the door, host them properly, walk them through to meetings and facility tours, and keep the front of house in order all day. When Gloucester needs admin cover, you step in.

Full time, Monday to Friday, based on-site at our Gloucester facility. Part time/school hours working requests may be considered for the suitable candidate.

What will you be doing?

1. Front Desk & Visitor Management

• Act as the first point of contact for all visitors, customers, and suppliers

• Greet visitors professionally and manage visitor sign-in, induction, and site access controls

• Issue visitor passes and ensure compliance with site security and safety procedures

• Notify relevant staff of visitor arrivals and coordinate meeting logistics

• Maintain visitor logs for audit and traceability purposes

2. Communication & Call Handling

• Manage incoming telephone calls, directing enquiries to the appropriate departments

• Handle incoming emails and general enquiries in a timely and professional manner

• Take accurate messages and ensure prompt follow-up

• Maintain a high standard of communication reflective of a customer-focused business environment

3. Administrative Support

• Provide general administrative support to Operations, Quality, and Management teams

• Document control support (printing, scanning, filing)

• Data entry and record maintenance

• Preparation of reports and correspondence

4. Office & Facilities Coordination

• Maintain reception and office areas to a clean, organised, and professional standard

• Manage meeting rooms, including booking, setup, and coordination of refreshments

• Order and control office supplies and consumables

• Coordinate with external service providers (e.g. cleaning, maintenance, couriers)

5. Security & Compliance

• Ensure all visitors comply with health, safety, and site security requirements

• Support compliance with company procedures, confidentiality, and data protection policies

• Assist with maintaining records required for internal and external audits

• Escalate any security or safety concerns promptly

6. Travel Arrangements

• Support travel arrangements for Senior Management team members within the business.

• Ensure compliance to travel policy and expense guidelines.

7. Mail & Logistics Support

• Handle incoming and outgoing post, parcels, and deliveries

• Coordinate courier services and ensure correct documentation of shipments

• Support basic logistics coordination where required

8. Continuous Improvement

• Identify opportunities to improve administrative efficiency and front-of-house processes

• Support implementation of standardised procedures and visual management systems

What do we need from you?

• Professional and approachable manner

• Strong organisational and multitasking ability

• Excellent verbal and written communication skills

• High attention to detail and accuracy

• Ability to work in a structured, process-driven environment

• Good IT skills (Microsoft Office, email systems)

• Discretion and confidentiality

• Previous experience in a receptionist, front-of-house, or administrative role

• Experience within manufacturing or regulated environments (desirable)

• Basic knowledge of office systems and procedures

• Role requires a professional appearance and behaviour at all times

• Critical position for maintaining customer confidence and site security

• Emphasis on organisation, communication, and compliance

Our Values: Uncompromising Excellence

• Discipline over excuses. We commit. We follow through. We hold ourselves and each other to the highest standard, especially when the pressure is on.

• Push the edge. iCOMAT was built on a refusal to accept that curved fiber could not be manufactured at scale. We innovate where others hesitate.

• Aligned and accountable. Everyone owns their lane, communicates openly, and delivers without being chased. No silos. No ambiguity.

Why iCOMAT?

• 
  Competitive Salary & Benefits: We offer a comprehensive benefits package, including private healthcare, pension scheme.

• Stock Options: Equity options to give employees a stake in the company’s success

• Career Growth Opportunities: Join us at a pivotal time as we scale up, offering unmatched professional growth opportunities in the rapidly advancing field of composite materials.

• Innovation-Focused Culture: We pride ourselves on our inclusive, forward-thinking work environment. Recognized by Bloomberg as a "UK Startup to Watch," iCOMAT celebrates diversity and encourages all applicants, regardless of background, to apply.

• Global Impact: Be a part of our mission to redefine lightweight structures for the automotive, aerospace, and space industries, working with some of the most influential companies worldwide.Ready to be part of something big?

Apply now to learn more and join us on our exciting journey!