Project Implementation and Training Officer

The post holder will play a key role in delivering implementation and training activities across the Local Health Community, ensuring that business and clinical requirements are effectively reflected in ICT systems and services. They will support the Project Implementation and Training Team Leader in planning and delivering programmes that enable successful adoption of new systems and processes aligned to national and local ICT strategies.

Working closely with clinicians, managers, and stakeholders, the post holder will lead customer-focused projects, ensuring high-quality service delivery and continuous improvement. The role will drive innovation through effective use of systems, supporting improved clinical outcomes, service efficiency, and better use of information.

The post holder will also lead on implementation and training for new and existing ICT systems, including system transformation and optimisation. The role supports the delivery of high-quality patient care through continuous improvement. Hybrid working is supported, with an expectation of on-site presence and travel as required.

• Lead the design, development, and delivery of implementation and training activities for ICT systems.
• Support the planning and delivery of programmes aligned to national and local ICT strategies.
• Work with clinicians and managers to identify opportunities for innovation and service improvement.
• Ensure business and clinical requirements are accurately reflected in ICT systems and processes.
• Deliver customer-focused projects, ensuring high standards of service and user experience.
• Address ICT-related issues proactively using best practice approaches.
• Lead implementation and training for new systems, including system transformation and optimisation.
• Support the development of training materials and delivery across stakeholder groups.
• Collaborate with stakeholders to ensure successful system adoption and benefits realisation.
• Monitor performance, identify improvement opportunities, and support continuous service development.
• Contribute to improving patient care through effective use of technology and information.
  
  

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Please see below link for the DSFS website.

DSFS - Derbyshire Support & Facilities Services Limited | DSFS

When applying for roles please complete all sections of the application form.

For further details / informal visits contact: Name: Heather Stott Job title: Assistant Director - Service Delivery Email address: [email protected] Telephone number: 07930166199