Production Specialist

4 Months FTC in Nottingham area

Overview

Reporting into a Production Manager. You’ll be responsible for triaging inbound commercial / partner requests via Salesforce. Understanding the requirements of the commercial briefing, collecting assets directly from our partners, building accurate tracking links and hands on execution of our partners tactical promotional activity
Job requirements: EXPERIENCE: What we need you to have done
The situations that an individual entering the job should have experienced or, at least, to have had some exposure.

• Strong communication skills with internal and external stakeholders
• Attention to detail and ability to quality check your own work
• Work to strict deadlines and manage multiple priorities
• Being flexible and reacting to change in a fast paced environment
• Experience with Salesforce, Canva and affiliate networks desirable

Experience that is not necessary but desirable.

• Exposure to Affiliate Networks (eg: Awin, Rakuten, Commission Junction)
• Experience with Salesforce or similar CRM tool
• Familiarity with Canva or similar graphic design platform

Success metrics:

• Requests completed within SLA
• Quality Assurance scoring
• Rate of errors

Job responsibilities: RESPONSIBILITIES: What we need you to do

• Triaging inbound partner/commercial requests
• Working with affiliate networks and tracking links to track revenue
• Executing perk and partner changes to support our Commercial team
• Communicating directly with partners through email and phone
• Investigating customer support issues with perks and partners
• Escalating issues to Production Manager and/or Head of Partner Operations

Job benefits: This is your opportunity to Join the world’s largest student verification network and help shape the future of how brands connect with the next generation. We engage a community of 23M+ verified students and graduates across 115 markets, making us a truly global platform. Our brand is a powerhouse in the UK, and we’re rapidly accelerating our presence worldwide—especially in the US, Germany, India, France, Canada, and Australia.
We partner with 850+ of the world’s biggest brands, bringing their products and services to the hearts and minds of tomorrow’s professionals—driving engagement, building affinity, and delivering real results.
We offer a fast-paced, fun, and social working environment where you can truly make an impact. We believe work should enhance and complement your life, which is why we provide a flexible hybrid working model. While there are expectations to attend the London campus periodically, you and your manager will determine the most appropriate balance together, ensuring both your needs and the needs of the business are met.
We work hard at UNiDAYS, and we believe in fair compensation for that hard work. That’s why we’re proud to offer all employees full access to our comprehensive benefits package.
Our perks include:

• 25 days holiday per year increasing with length of service, plus bank holidays
• Competitive salaries
• 4pm finishes every Friday
• Company pension scheme
• Private health insurance (BUPA)
• Dental Insurance (BUPA)
• Income protection policy
• Life assurance policy
• Employee Assistance Program
• Enhanced parental leave pay
• Regular team building activities
• £150 pounds towards your home office set up

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.