Payroll and Pensions Service Manager

Are you a payroll expert who takes pride in getting things right first time and delivering a first-class, customer-focused service? If you enjoy solving problems, improving systems and making a real difference, we’d love to hear from you.

You’ll join a friendly, supportive and genuinely collaborative team, where your expertise will be welcomed, valued and trusted. This is a hands-on role with real ownership—giving you the opportunity to shape and lead a high-quality payroll service while driving continuous improvement and innovation across the organisation.

As our payroll specialist, you’ll be our go-to expert, taking the lead on all aspects of payroll delivery. From payroll systems and HMRC compliance to managing Teachers’ Pension Scheme (TPS) and Local Government Pension Scheme (LGPS) requirements. You’ll play a key role in ensuring everything runs smoothly, accurately and in line with best practice. You’ll confidently manage returns and queries, while maintaining robust, audit-ready processes.

We’re looking for someone who is solutions-focused, curious and proactive—someone who enjoys taking on new challenges and playing an important role in further embedding and developing our payroll and pensions service.

We are looking for someone with technical expertise to support our next phase of organisational development, however as the service evolves, there may be opportunities to step into leadership, with support and training.

In return, we offer a competitive salary and benefits, including flexible hybrid working, including opportunities for homeworking, so you can achieve a healthy work-life balance.