Pay as you Go (PAYG) Manager (0632)

This is a fixed-term contract until 31/03/2027

The Role

Responsible for managing the operation, strategy, processes and infrastructure for TfW's Pay As You Go (PAYG) service. Ensure the successful deployment and integration of PAYG technology across the Metro areas. Manage Payzone agent relationships to support PAYG

Role Responsibilities

• Be the business owner for PAYG responsible for the operation and support the implementation and delivery of the scheme across TfW's network.
• Be the retail representative on the PAYG project team and lead the retail proposition workstream and support the delivery of PAYG revenue protection strategies.
• Manage the infrastructure, processes and strategies relating to PAYG services including management of annual budget.
• Work with the Retail Systems Manager to ensure that the systems that interact with PAYG operate reliably and lead supplier performance by attending supplier service reviews.
• Work with the Retail Project Manager on emerging PAYG technology and schemes within the wider industry. Represent TfW at industry Account Based Ticketing and PAYG forums.
  
  

Who We're Looking For

• Excellent problem solving and analytical skills.
• Project Management experience.
• Effective communicator with good verbal and written skills.
• Organisational, planning and prioritisation skills including financial.
• Experience of building strong relationships and excellent stakeholder management skills.
  
  

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who We Are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps

See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our Annual Report.

We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.