Night Porter
Inspired Villages
Date: 2 weeks ago
City: Southampton
Contract type: Full time
We are looking for a Night Porter to help ensure our village remains safe, secure, and welcoming throughout the night. We are driven by a clear purpose: to build real communities that enhance the lives of our residents every single day.
As a Night Porter, you will play a vital role in maintaining the smooth running of the village outside of daytime hours. You will be a reassuring presence for residents, respond to overnight requests, and help ensure the environment is clean, safe, and well prepared for the day ahead.
If you are reliable, approachable, and take pride in delivering excellent service, this is a rewarding opportunity to be part of a community-focused organisation where your contribution truly matters.
The Role
More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button!
#AMP
As a Night Porter, you will play a vital role in maintaining the smooth running of the village outside of daytime hours. You will be a reassuring presence for residents, respond to overnight requests, and help ensure the environment is clean, safe, and well prepared for the day ahead.
If you are reliable, approachable, and take pride in delivering excellent service, this is a rewarding opportunity to be part of a community-focused organisation where your contribution truly matters.
The Role
- Acting as the first point of contact during overnight emergencies, responding calmly and effectively
- Carrying out regular patrols of the village, completing security, fire, and safety checks
- Providing a welcoming presence for residents, guests, and visitors, offering assistance and information as needed
- Answering queries about the village, its facilities, and services in a professional manner
- Maintaining cleanliness and presentation of public areas throughout the night
- Cleaning and maintaining the gym, pool, steam room, and changing rooms, including testing and recording pool chemical balances
- Assisting with emergency situations, including first aid incidents and evacuations where required
- Managing waste collection by moving bins to designated collection points
- Ensuring the overall safety, security, and wellbeing of the building and its occupants throughout the night
- Demonstrable experience in handling situations calmly, confidently, and professionally, particularly in a customer-facing or safety-focused environment
- Experience creating a welcoming, hospitable environment while consistently delivering excellent customer service
- A qualification in Health & Safety, COSHH, First Aid, or a related area would be advantageous, though not essential
- 33 days annual leave, including bank holidays and pro-rated to your contracted hours
- Holiday buying scheme, allowing up to an extra week of leave
- Big birthdays off (those ending in a 0) to celebrate in style
- Bupa Health Cash Plan, including access to an employee assistance program
- Life Assurance at four times your annual salary
- 5% matched pension scheme to support your future
- Access to SMART tech to make your work more efficient
- Retail discounts across a wide range of outlets
- Wellbeing hub and resources, including discounts on wellbeing interventions
- Cycle to work scheme for active commuting
- Electric car scheme for sustainable travel options
- Access to a modern, inspiring workspace, with a gym, social areas, and parking, plus the option for hybrid working
More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button!
#AMP
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