Membership Administrator (6 month fixed term contract)

We have an exciting opportunity for a motivated and committed individual to join our Membership Team at Head Office (based at Yate Active Lifestyle Centre) in the role of Membership Administrator.

As a Membership Administrator you will:

• 
  Carry out administration linked to customer memberships and swimming lessons
• Help to retain existing members
• Deal with customer complaints and issues as necessary
• Create reports
• Ensure consistency and accuracy across the membership databases and associated administration
• Work closely with the contact centre, finance team and other company departments on the administration and accuracy of the membership database and procedures

We want to hear from you if you:

• 
  Have a minimum of 3 GCSEs including Maths at Grade C or above (or equivalent)
• Have experience of administrative work and good keyboard skills
• Have experience of drafting letters and emails
• Have significant experience of using computer systems, in particular membership databases, Word and Excel
• Have good numeric skills

Please download the job description on the right hand side of this page for full details of the role.

6 Month Fixed Term Contract

Applications will close on 3rd August 2026

If you have any questions, please contact the HR Team on 01454 279 940.