Lead Technical Product Owner

Role: Lead Technical Product Owner

Location: Penarth (close to public transport links)

Hours: 09:00 - 17:30pm (flexibility)

Salary: Up to £75,000 per annum + benefits

A rare opportunity to Own, Build and Deliver in a scaling welsh fintech

We are working exclusively with a well-established and ambitious fintech business based in Wales, a mature, trusted platform with an impressive product suite and a leadership team with a clear and compelling vision for growth.

You will be working at the intersection of product ownership and solution design, embedded within a small and collaborative platform squad, contributing to complex and meaningful infrastructure challenges that directly support the company's strategic objectives.

This is not a conventional Product Owner position. Unlike many roles in larger organisations where requirements are written, handed over to development teams and then lost in the ether, this role offers something far more rewarding genuine end-to-end ownership, visible impact and the opportunity to see exactly what you build and how it moves the needle for the business.

Key Responsibilities

Roadmap & Strategy

• Own and prioritise the acquisition and onboarding product roadmap, aligned to growth objectives and business value.
• Define KPIs and success metrics for acquisition and onboarding initiatives.
• Conduct market research and competitive analysis to identify growth opportunities.

Experimentation & Data

• Identify and prioritise funnel and onboarding improvements using data-driven insights and CRO principles.
• Run A/B tests and validate hypotheses through prototyping and customer research.
• Use analytics to assess performance and identify areas for continuous improvement.

Stakeholder Management

• Manage relationships across Senior Leadership, Fincrime, Operations, and Customer Care.
• Work with operational onboarding specialists and Fincrime teams to manage risk while improving conversion.
• Balance conversion optimisation against regulatory compliance requirements.

Delivery & Agile Process

• Create and maintain a prioritised product backlog with well-written user stories in JIRA, keeping 2–3 sprints of refined, estimated work ready.
• Organise and facilitate Agile ceremonies: refinement sessions, 3 amigos, sprint planning, stand-ups, reviews, and retrospectives.
• Break down features into testable increments with clear acceptance criteria.
• Make trade-off decisions balancing cost of change against impact.

Experience needed

• Proven Product Owner experience within an agile delivery environment, including backlog management, writing detailed user stories, running refinement sessions.
• Experience in a tech Product role.
• Demonstrated experience creating and maintaining product backlogs in JIRA, with clear user stories and acceptance criteria.
• Experience organising and facilitating refinement sessions with cross-functional teams.
• Experience working embedded in a Scrum team alongside designers, engineers, and testers.
• Data-driven decision-making experience, including hypothesis testing and A/B testing.
• Experience collaborating with UX/Design teams and working with design tools and prototypes.
• Stakeholder management experience across technical and non-technical audiences, including compliance and operations.

Nice to have

• Fintech or financial services experience, ideally with familiarity of regulated financial products

Why This Role?

You will have full visibility of the system from front to back, across a broad and varied product suite, and your contribution will be directly tied to outcomes that matter to the business and its customers.

You will be joining a small, friendly and inclusive team that takes real pride in its culture, with strong leadership, a well-defined direction and a genuine commitment to the people within it. The business is in an exciting scale-up phase, and the platform squad has been deliberately structured to align with clear company objectives, including customer delivery improvement, platform cost reduction and the expansion of platform capability.