Lead Support Worker

About Dimensions

Bring your passion, leadership and heart to a role where your impact truly counts. As a Lead Support Worker, you'll help others grow—both the people we support and the colleagues you'll coach along the way. With the support of your locality management team, you'll empower others to achieve meaningful goals, build independence and create positive change every single day.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

About the role

• Lead Support Worker
• Full time - 37.5 hours per week
• Colchester, Essex
• Full UK driving licence with own car essential.

As a Lead Support Worker, you'll play a vital role in ensuring the people we support receive high-quality, person-centred support. Working closely with your Locality Manager and Assistant Locality Manager, you'll be supported in your role while becoming a trusted role model for your colleagues. This position offers a rewarding blend of hands on support and leadership, giving you the opportunity to make a real difference every day.

No two days will be the same. You'll support individuals to build their independence, develop new skills and make meaningful choices about their lives. Using approaches such as Activate and Active Support, you'll help set and achieve personalised goals, recognising opportunities for growth in everyday moments. You'll also provide practical support with daily routines, including personal care, medication, meal preparation, shopping and maintaining a comfortable home environment, always ensuring individuals feel respected and in control of their support.

Alongside your direct support responsibilities, you'll play a key role in developing your team. You'll coach and mentor support workers, share best practice, provide thoughtful feedback and help foster a positive, inclusive team culture. You'll contribute to support reviews, drive continuous improvement and ensure all practices align with Dimensions' values, policies and regulatory standards. Building strong relationships with families, circles of support and colleagues will be central to your success.

Flexibility is essential in this role. As a Lead Support Worker, you'll work across all five homes in the Colchester area, covering a range of shifts including weekends and bank holidays.

About you

You will be a great fit for this role if you:

• Lead with empathy, confidence and a genuine desire to help people live the lives they choose.
• Communicate clearly, offer constructive feedback, and naturally lead by example.
• Build strong, trusting relationships with families, colleagues and the people we support.
• Are open to learning, willing to try new approaches and committed to good, consistent practice.
• Appreciate being part of a team where everyone's ideas and contributions matter.
• Reliability, adaptability and flexibility, including working weekends and bank holidays when needed.
• The ability to stay calm under pressure and make thoughtful decisions.
• Motivation to help people build independence and confidence, whether they are colleagues or the people we support.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• Supported 'Learn to Drive' scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable?adjustments?we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.