Key Account Manager

Valor Hospitality is looking for a driven, people-first Key Account Manager to join our Central Sales & Marketing team on a 12-month fixed term contract, covering maternity leave.

You'll take the wheel on a portfolio of UK agents, driving meetings, events, and group business into our growing portfolio of hotels across the UK and you'll do it your way, from wherever in the UK you're based.

What You'll Be Doing

• Building and strengthening relationships from an established base of key and development UK agents that can deliver revenue into our 41 UK hotels.
• Pro-active sales activity that keeps you and Valor at the forefront of agents and bookers minds through a mix of activity that includes hosted fam trips, educational lunch and learn sessions, in person presentations, virtual spotlight sessions, and industry networking.
• You will have your ear to the ground to seek new business opportunities and nurture the relationship into long-term partnerships.
• Working alongside our hotel-based sales and revenue teams to turn pipeline bookings into confirmed business.
• Representing Valor at industry events such as AIEA and the MIA, trade shows, and exhibitions making sure every lead is followed up and business secured.
• Keeping Salesforce CRM accurate, and up to date with all your sales activity and pipeline.
• Bringing energy to our annual agent campaign (formerly Valorfest, this year Valor Incentive For All) to ensure your managed agents are fully engaged in the competition, driving enquiries and pushing for conversion.
  
  

What You'll Bring

• Experience of account management within the UK meetings and events agent segment.
• Established relationships and industry knowledge.
• A genuinely proactive approach in seeking new opportunities, you don't wait for them to land!
• Exceptional organisational skills and the ability to juggle a busy and varied diary.
• Strong communication skills, written and verbal, with a natural ability to build rapport quickly.
• Willingness to travel within the UK regularly as this is a role that lives on the road as much as in the inbox.
• Flexibility to work some evenings and weekends for fam trips, hospitality, and industry events.
• Your own car, with business mileage reimbursed at the current rate.
  
  

Why Valor

Valor Hospitality is an award-winning, international hotel management company operating across the US, UK, Europe, Middle East, and Africa. We're built on five values that mean something day to day: Passionate, Real, Inspiring, Dynamic, and Excellent. If that sounds like the kind of team you want in your corner, we'd love to talk.

The Details

• 12-month fixed term contract (maternity cover), ideally starting mid September 2026
• Full time, flexible UK location
• Competitive salary, depending on experience
  
  

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.