Income Officer

Are you passionate about making a real difference in people's lives? Do you have a knack for managing finances with precision and compassion? If so, we have the perfect role for you! Our vibrant property management team, Salford Property Link, dedicated to re-housing homeless individuals and families, is on the lookout for a motivated and enthusiastic Income Officer to join our mission-driven team.

Why Join Us?

• Impact Lives: Be a vital part of a compassionate team that transforms lives by providing safe and secure homes for those in need.
• Dynamic Work Environment: Thrive in a collaborative, supportive, and energetic workplace where every day is different and fulfilling.
• Career Growth: Enjoy opportunities for professional development and career advancement within a local authority that values your contributions.
• Community Focus: Work closely with a dedicated team committed to making a positive impact in the community.

As an Income Officer, you will be the financial backbone of our property management efforts, ensuring that rental incomes are managed efficiently and effectively. Your role will involve:

• Managing Rent Collections: Oversee the collection of rent payments, ensuring accuracy and timeliness while maintaining a supportive approach towards tenants.
• Tenant Support: Provide financial advice and support to tenants, helping them understand their rent obligations and assisting with any financial difficulties they may encounter.
• Debt Management: Proactively manage and reduce arrears through effective communication and tailored repayment plans.
• Reporting: Maintain detailed records and generate regular reports on income and arrears, offering insights to improve our processes.
• Collaboration: Work closely with housing officers and support staff to ensure a holistic approach to tenant well-being.

What We’re Looking For

• Financial Savvy: Strong numeracy skills and experience in financial management or accounting.
• Empathy and Communication: Excellent interpersonal skills, with the ability to communicate effectively and empathetically with diverse groups.
• Problem-Solving: Proactive and resourceful, with a knack for resolving issues and finding creative solutions.
• Organizational Skills: Detail-oriented and highly organized, with the ability to manage multiple tasks and deadlines.
• Passion for Social Impact: A genuine desire to contribute to a mission-driven organization and make a positive difference in the community.

Perks and Benefits

• Competitive salary and benefits package
• Flexible working hours and hybrid working options
• Ongoing training and development opportunities
• Supportive and inclusive culture

Ready to embark on a rewarding journey where your skills and compassion can change lives? Apply now to become an Income Officer and be part of a team that truly cares. Let’s make a difference together!

We will not be accepting candidates who require a sponsorship for this position.

Want to know more about Salford?
As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.

Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you here!

Guaranteed Assessment Schemes
We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please click here.

Privacy Statement and Data Protection

Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr .