HSSE Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

OBJECTIVE OF ROLE

12 months Fixed Term Position to join our HSSE team!

Site Location: Croydon
Office Location: 20 Water St, Canary Wharf Estate, London E14 9QG

The core role of the HSSE Manager is to work with the Senior HSSE Manager in delivering the overarching health and safety compliance and ‘One-Team SAFER together’ objectives within the UK Workplace Risk & Resilience Team. Delivering KPI’s identified in the client Management Services Agreement (MSA) is a specific objective.

The role will focus on one main client in a fast-moving retail destination environment and support the operational site-based teams with the delivery of key objectives in maintenance of risk management platforms and our ISO 14001/45001 certified Integrated Management System (IMS).
The HSSE Manager will be directly responsible for HSSE monitoring, risk management, auditing and incident investigation to agreed performance standards. In particular, the focus will be collaborative working with site management teams, surveying team and service partners to drive compliance performance and best practice. The role will also require an element of training management and delivery as part of the comprehensive JLL induction and refresher training to employees.
This position offers a dynamic blend of security intelligence and event management responsibilities, fostering professional growth in key areas of workplace risk and resilience.
Property Management is transitioning into a Global service line within REMS (Real Estate Management Services) and active contribution to transition projects and global / EMEA regional projects will be part of the role where required.
ACCOUNTABILITIES
Client Service
To understand the Management Services Agreement (MSA) and ensure that JLL liabilities are being managed in relation to health, safety, security and environment issues.
Risk Management
Ensuring that operational site teams are managing the risks identified, providing support and advice where needed.
Ensuring the risk management platform is kept up to date and operating within agreed parameters.
Interrogation of our current risk management platform (Vision by JLL) including running regular reports and working with the UK Workplace Risk & Resilience team, site team and service partners to manage and mitigate compliance risks.
Providing risk liability reports and support where necessary.
Ensuring that accidents and incidents are being reported and investigated in accordance with the agreed operational procedures, overseeing and providing practical guidance on root cause analysis.
As part of the UK Workplace Risk & Resilience team to help manage any serious incidents at sites to a conclusion, leading the ‘fair and just’ investigations where necessary and reporting to the management team on issues and root cause they may need to address, and where required work with enforcement agencies.
Reviewing audit results and reporting on trends to the Senior HSSE Manager.
Ensuring effective communication plans are developed and delivered as required.
Driving our S.A.F.E.R culture programme collectively across the business function.
Assisting in the review and production of technical HSSE operating documents and best practice guidance information to ensure compliance with latest guidance.
To monitor and work with external Health, Safety, Security and Environmental consultants to make sure the liabilities of JLL are being adequately identified, addressed, managed, and are cost effective. Report non-compliance with agreed practices to the Senior HSSE Manager.
Contribute to the effective implementation of wider Global or regional initiatives and HSSEQ transition programmes.
HS Management / Audit Programme
Undertake audits of sites with site-based teams in accordance with agreed work programmes and criteria
Support the site-based teams to ensure they have effective risk mitigation controls in place.
Ensuring that any outgoing properties have had an audit carried out within that service charge year.
Training
Work with the Senior HSSE Manager to maintain a training needs analysis for the portfolio, identifying relevant training provision and assist with tracking.
Facilitate training courses and update briefings as required.
Coordinate the delivery of regular training sessions to various operational management teams.
Undertake any other training duties as required by the Senior HSSE Manager

QUALIFICATIONS, SKILLS AND EXPERIENCE
NEBOSH General Diploma level or Degree level Equivalent.
Preferred - NVQ Level 6 Diploma in Occupational Health and Safety practices.
Member of IOSH is essential, CMIOSH is preferred.
Experience in training and facilitating courses.
Practical understanding of property management would be an advantage.
Good working knowledge of Microsoft Word, Excel, and Outlook essential – working with database platforms and integration of such systems useful.
Strong numerical and report writing skills.
Must be customer-service driven and have excellent communication skills.
A team player with excellent interpersonal and influencing skills who interacts effectively with colleagues and clients.
Ability to work independently with minimal supervision when necessary.
Ability to work under pressure, manage time and assist the team in meeting deadlines.
Contractor management experience
Practical safety management leadership
Problem solving, critical and logical thinking.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.