Housing & Neighbourhood Officer
The Guinness Partnership
Date: 2 weeks ago
City: Chesterfield
Contract type: Full time
Job Description
At The Guinness Partnership, our team plays a vital role in safeguarding our communities and delivering on our social purpose: providing safe, high‑quality homes and essential housing services to the people who need them most.
We are currently offering an opportunity for a Housing & Neighbourhood Officer to join us at The Guinness Partnership. This is a permanent field-based position, requiring regular travel across Chesterfield & Matlock.
As a visible presence within our neighbourhoods, you will be the face of Guinness—providing an accessible, face‑to‑face service to both homeowners and rental residents. Working in a mobile way across your patch, you will spend much of your time out in the area meeting residents, building relationships, and resolving issues. You will collaborate closely with Estate Services and other Guinness teams to deliver quick, efficient solutions that create positive outcomes for our residents and for Guinness.
What We Are Looking For
We believe that how we work is just as important as what we achieve. You will bring strong face‑to‑face customer service experience and housing knowledge to help us deliver our organisational aims.
Because this is a field‑based position, regular travel within your area is essential. You must hold a full UK driving licence and have access to your own car.
You will also be able to demonstrate
Essential
https://jobs.guinness.org.uk/rps/CustomerLiaisonOfficer.pdf
If you would like to be part of our team, we would love to hear from you. Create your application today!
TJTGP
INDTGP
TGPCVL
At The Guinness Partnership, our team plays a vital role in safeguarding our communities and delivering on our social purpose: providing safe, high‑quality homes and essential housing services to the people who need them most.
We are currently offering an opportunity for a Housing & Neighbourhood Officer to join us at The Guinness Partnership. This is a permanent field-based position, requiring regular travel across Chesterfield & Matlock.
As a visible presence within our neighbourhoods, you will be the face of Guinness—providing an accessible, face‑to‑face service to both homeowners and rental residents. Working in a mobile way across your patch, you will spend much of your time out in the area meeting residents, building relationships, and resolving issues. You will collaborate closely with Estate Services and other Guinness teams to deliver quick, efficient solutions that create positive outcomes for our residents and for Guinness.
What We Are Looking For
We believe that how we work is just as important as what we achieve. You will bring strong face‑to‑face customer service experience and housing knowledge to help us deliver our organisational aims.
Because this is a field‑based position, regular travel within your area is essential. You must hold a full UK driving licence and have access to your own car.
You will also be able to demonstrate
Essential
- Excellent customer service delivery, demonstrating good communication and interpersonal skills.
- Highly self-motivated with the ability to plan and work effectively without high levels of supervision.
- Ability to work ‘on the go’ using mobile technology.
- Strong resource and time management, and the ability to prioritise, delivering value for money.
- Experience of working in a climate of legislative and organisational change.
- Proven problem-solving and decision making skills.
- Resilient and able to deal with challenging situations and deliver sustainable outcomes.
- Comfortable analysing data and drawing conclusions.
- Ability to work with IT systems on the go.
- Able to demonstrate Guinness behavioural competencies.
- Experience of working in the housing or property sector.
- Academic qualifications in Housing and/or Tenancy Management.
- Knowledge of regulatory legislation for social housing.
- Previous budget management experience.
- Relevant professional qualification and/or experience.
https://jobs.guinness.org.uk/rps/CustomerLiaisonOfficer.pdf
If you would like to be part of our team, we would love to hear from you. Create your application today!
TJTGP
INDTGP
TGPCVL
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Clinical Pharmacist – Primary Care (Flexible, Cross‑Practice)
Pharmaceutical Journal Publications,
Chesterfield
20 hours ago
Employer Arc Primary Care Location Chesterfield, England Salary Competitive Closing date 21 Jul 2026View more categoriesView less categoriesJob Type PharmacistApply on websiteYou need to sign in or create an account to save a job.Send job
Qualified Psychological Wellbeing Practitioner
Everyturn Mental Health,
Chesterfield
1 week ago
We are looking for a Qualified Psychological Wellbeing Practitioner to join us our Derbyshire NHS Talking Therapies Service!This is a hybrid role with main base in Chesterfield, and you may also be required to work at various locations across Derbyshire, including but not limited to, Derby and Chesterfield.Working hours for this job are Monday to Friday - service hours between...
Customer Team Member
Blakemore Trade Partners,
Chesterfield
2 weeks ago
Role overviewCustomer Team Member (SPAR 18+) HaslandMin of 16 p/w - possibly more hours when the store needs.Must be flexibleEvenings and weekends. We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Hasland, you will play a vital role in supporting our store management team and creating a positive customer experience. You...
