Head of Commercial Product

Oxfam is a global movement of people working together to end the injustice of poverty.

The Role:

Oxfam is seeking a Head of Commercial Product (Sourced by Oxfam & Bought-In Goods) to lead the strategic direction, development, and performance of our product portfolio across retail and digital channels.

This role is responsible for shaping and delivering a compelling commercial product strategy that maximises income generation while supporting Oxfam’s mission to tackle poverty and inequality worldwide. Leading a team of product and commercial specialists, you will oversee the development, sourcing, and delivery of both Oxfam-sourced and bought-in product ranges, ensuring they are innovative, ethical, customer-focused, and aligned with Oxfam’s values.

You will drive product performance across Oxfam’s extensive retail network of more than 500 shops and a growing range of online marketplaces, identifying new opportunities for growth, enhancing customer engagement, and ensuring commercial success. As a visible ambassador for the organisation, you will represent Oxfam and Sourced by Oxfam (SBO) both internally and externally, building strong relationships with suppliers, partners, and key stakeholders, and acting as a spokesperson at major industry and sector events.

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

• Experience of managing performance of others and helping people to develop, grow and achieve their potential, including increasing diversity and inclusion in teams and / or workplaces, and creating positive change in work culture, processes and practices.
• Lived experience (s) or evidence of learning/taking action on anti-racism and inequalities.
• Exceptional relationship skills with the ability to quickly build and further maintain strong relationships, both internally and externally
• Significant experience of leading a high performing buying and merchandising team.
• Creativity, flexibility, Vision setting and lateral thinking.
• Strategic thinking and planning, with excellent organisational skills.
• Decisive with a drive to achieve results.
• Proven ability to remain calm and work well under pressure, juggling multiple tasks and tight deadlines.

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.

You can read more about all Oxfam has to offer here.

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. The role will involve being located at our Oxfam Head Office in Oxford, as well as UK and potentially overseas travel.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.