Head of Business Analysis

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

We are looking for an experienced Head of Business Analysis to define, lead, and evolve our Business Analysis capability across M Group.

This is a senior leadership role focused on driving consistency, quality, and maturity across a large and diverse BA community. You will establish a clear, enterprise-wide approach to requirements, modelling, and value definition—ensuring better alignment between business needs and delivery outcomes.

Operating within the Engineering target operating model, you will play a key role in shaping a more product-aligned, value-driven approach to delivery.

Key Responsibilities - Strategy & Governance

• Define and own the enterprise BA strategy aligned to Engineering and Agile standards
• Establish clear standards for requirements, modelling, and traceability
• Provide assurance over BA quality across programmes and partners
• Ensure requirements are aligned to business outcomes and value

Standards & Ways of Working

• Embed a consistent BA approach across teams, platforms, and partners
• Develop common templates, frameworks, and tooling
• Introduce quality gates across the delivery lifecycle
• Drive adoption of standards across Agile teams and system integrators

Capability & Community Leadership

• Lead and develop a BA community of 50+ individuals
• Build a strong community of practice and promote shared learning
• Define career pathways, capability models, and development plans
• Coach and mentor senior and principal BAs
• Support organisational change and evolving team structures

Demand, Backlog & Value Alignment

• Ensure backlogs are well-structured and aligned to business value
• Create clear linkage from demand through to outcomes
• Partner with PMO/SPMO on demand management and BA planning
• Improve visibility of requirement quality, scope, and change

Insight & Continuous Improvement

• Define and track BA performance metrics
• Provide insight into delivery risks driven by poor requirements
• Improve how value is defined, tracked, and realised
• Drive continuous improvement across BA practices and tooling

About You

You are an experienced leader who can bring structure, consistency, and clarity across a complex organisation. You’re comfortable operating at scale, influencing senior stakeholders, and driving meaningful change.

• Proven experience leading a Business Analysis capability at scale
• Strong understanding of Agile delivery and engineering environments
• Track record of defining and embedding BA standards and frameworks
• Experience improving requirement quality and delivery outcomes
• Strong stakeholder engagement across Engineering, PMO, and Business teams
• Comfortable leading change in complex, multi-team environments

Desirable:

• Experience in product-led or product-aligned organisations
• Familiarity with SFIA or capability frameworks
• Experience working with system integrators and external partners
• Knowledge of tools such as Azure DevOps and modelling tools

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• Company car or allowance and fuel card with a range of EV and hybrid vehicles to choose from
• My Car Choice our salary sacrifice EV/ Hybrid car scheme
• Private health care and health care cash plan for you and your family
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupG #LI-EO1 INDNAT