Freight Forwarder

Job Req Number: 118200

Time Type: Full Time

At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

Freight Forwarder

Purfleet

Main Purpose of the role

DSV are recruiting for a Freight Forwarder in Purfleet. This role will be managing road freight shipments end to end, ensuring full visibility and control throughout the supply chain.

What will you be doing?

• Ensure all activities are completed in line with agreed service levels, Key Performance Indicators (KPIs), and Standard Operating Procedures (SOPs).
• Coordinate with shipping lines, non-vessel operating common carriers (NVOCCs), ports, transport providers, and overseas offices.
• Proactively identify and manage exceptions, resolving issues before they impact customer operations.
• Maintain accurate system data, including file opening, in-transit reporting, and invoicing.
• Coordinate with customs brokerage teams to ensure smooth and compliant clearance processes.
  
  
  

About You

• Experience in office administration and customer service within a fast-paced environment.
• Previous experience in Freight Forwarding a distinct advantage. 
• Strong planning and organisational skills with the ability to multitask and meet tight deadlines.
• Good understanding of data management systems and accurate data entry.
• Confident IT skills (intermediate level in Excel, Word, and PowerPoint).
• Customer-focused mindset with strong verbal and written communication skills.
• Ability to work under pressure while maintaining accuracy and attention to detail.
• Commitment to quality, compliance, and Health & Safety standards.
  
  
  

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

In addition, we can offer access to a selection of employee benefits, such as:

Enhanced Annual Leave Entitlement from your start, which increases with length of service.

Salary Sacrifice Cycle Scheme

Employee counselling, for support with physical and mental wellbeing

Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover

Next Steps

If this sounds like the next step for you, please follow the links and apply with your CV without delay!

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.