Field Service Engineer

Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow.

Say Hi! to your next challenge — explore the opportunity and apply below!

Your mission

As a Field Service Engineer you will be responsible for maintaining, servicing and repairing Hiab and third part equipment, whilst providing a good level of customer service, through product knowledge and customer interaction.

This position is fully on-site and is based in Northallerton, UK.

Key Responsibilities

• Undertakes servicing of Hiab or third party equipment at our customer sites
• Complete all service, repair, warranty and inspection jobs allocated daily, to a high quality standard
• Build strong rapport and relationships with customers, through professional behaviour and customer focused mindset
• Respond to routine enquiries from customers about the technical aspects of the organisation’s products and services
• Completing all job related paperwork in an accurate and timely manner to ensure correct invoicing to the customer
• Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
• Develop skills and knowledge of the organisation’s products and service
• Carry out assigned tasks and duties in a safe manner, in accordance with instructions and in compliance with the company's safety rules / procedures and with regulations and codes of practice.
• Support the company’s efforts to reduce accidents / incidents by reporting unsafe actions or conditions and participating in Safety Walks, Safety Audits and 5S events etc. as required.
  
  

What We Are Looking For

• Mechanical/Electrical Engineering qualifications
• Experienced multi-skilled engineer
• Experience in mechanical , hydraulic or electrical operations
• Excellent customer focused approach
• Strong problem solver
• Quality orientated
• Flexibility and adaptability
• Self-starter, enthusiasm and drive
• Proven ability to develop and manage customer relationships
• Driving licence required
  
  

What We Offer

We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Ready to apply?

Click on the apply button below to send in your application in English. Applications will be reviewed on a rolling basis.

Please note that the process for this position is coordinated by our Recruitment team part of Hiab Business Services based in Bulgaria.

We Are Hiab

Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.

www.hiabgroup.com