Facilities Supervisor - Royal Gwent Hospital

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Aneurin Bevan University Health Board support flexible working.

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Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Job Overview

Are you an experienced, motivated team leader with a passion for delivering high‑quality facilities services in a healthcare environment?

We are looking for a Facilities Supervisor to join our dedicated team at the Royal Gwent Hospital in Newport supporting patient care across our sites.

In this vital role, you’ll help ensure our environments are safe, clean, welcoming and well‑maintained—supporting clinical colleagues and contributing directly to excellent patient experience.

There are 2 posts available with the following hours:-

Post 1 - 20.5 hours to be worked 07:00 - 14:00, 06:30 - 14:00 and 06:30-15:00 over 3 shifts per week as part of a 4 week rota

Post 2 - 25 hours to be worked 15:00 - 20:00, Monday to Friday

Main duties of the job

Role

As a Facilities Supervisor, you will play a key role in maintaining and improving standards across cleaning, ward catering, portering, security, receipt & distribution, and grounds services. You will:

• Lead and motivate facilities teams to deliver high‑quality services.
• Plan and adjust work schedules to meet service demands.
• Carry out regular ward/department visits and liaise with clinical teams.
• Monitor service quality, complete audits and take corrective action where needed.
• Support staff through training, performance reviews and daily supervision.
• Ensure compliance with Health Board policies, infection control standards, COSHH, Health & Safety and Food Hygiene legislation.
• Respond to day‑to‑day issues, reporting/escalating defects and service failures.
• Assist with stock control, kitchen temperature monitoring, waste control, linen distribution and bed space cleaning coordination.
  
  

This is a hands‑on role requiring visibility across all areas, excellent communication, and a proactive approach to maintaining high standards.

Working for our organisation

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Qualifications And Knowledge

Essential criteria

• NVQ Level 3 supervisory qualification or equivalent qualification
• Food Hygiene & Safety Level 2
• Basic Health & Safety Certificate
• Knowledge of full range of work procedures, practices, and equipment for cleaning, catering and portering services
• Knowledge of COSHH regulations
• Knowledge of Health & Safety, HACCP policy and procedures
• Customer service
• Manual Handling Certificate
  
  

Desirable criteria

• NVQ level 2 in Cleaning or Catering Services
• Certificate in Health & Safety
• ECDL IT Qualification
• Food Hygiene & Safety Level 3
• Food Allergen Awareness
• Awareness of NHS cleaning techniques as per National Cleaning Standards for NHS Wales
• Awareness of All Wales Nutrition and Catering Standards for Food and Fluid provision for Hospital Inpatients
  
  

Experience

Essential criteria

• Sufficient experience in the cleaning and catering industry
• Willingness to train for job development
• Ability to motivate and develop staff
• Ability to meet unplanned work deadlines or demands
• Experience of training staff in routine tasks
  
  

Desirable criteria

• Assessing and undertaking risk assessment
• Previous experience of supervising staff
• Experience of undertaking audits
• Knowledge of medical gases
• Knowledge of waste disposal
  
  

Skills and Attributes

Essential criteria

• Ability to work effectively with both management and other supervisors with a positive attitude and willingness to take responsibly
• Knowledge of working in multi-disciplinary environments
• Proficient IT skills
• Able to work under pressure and to deadlines
• Commitment to personal development
• Ability to travel between sites as requested
  
  

Desirable criteria

• Previous experience within a healthcare environment
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh